Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Hobbies
Timeline
Generic
Mateusz Wieczerzak

Mateusz Wieczerzak

Poland

Summary

Proven Waiter Bartender with a track record of enhancing customer satisfaction through exceptional service and outstanding verbal communication. Excelled in dynamic environments, from Leirvassbu Turisthytte to international venues, mastering drink mixing and stress management. Demonstrated marketing acumen at Habia Cable Sp Z O. O., driving brand engagement and customer acquisition.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waiter Bartender

Leirvassbu Turisthytte
03.2024 - 09.2024
  • I ensured a friendly atmosphere by building positive relationships with customers and coworkers, providing personalized service and maintaining professionalism even in stressful situations.
  • I served customers with a focus on professionalism, courtesy, and prompt service, fostering long-term relationships.
  • I prepared a variety of drinks, from classic cocktails to signature creations, tailoring them to the tastes of the customers.
  • I managed inventory by monitoring stock levels, ordering supplies, and ensuring product freshness.

Waiter Bartender

South East Asia
07.2023 - 03.2024

For over half a year, I traveled through Asia by hitchhiking, working in various hospitality venues – from restaurants and bars to hotels. In each of these places, I gained valuable experience, learning to work in dynamic and international environments. I handled stressful and extreme situations, which taught me flexibility and customer service in different languages. I always ensured professionalism and a friendly atmosphere, and my determination and perseverance allowed me to effectively complete all assigned tasks.

Customer Service & Marketing Specialist

Habia Cable Sp Z O. O.
11.2019 - 07.2023
  • Customer acquisition (B2B) and ongoing cooperation with contractors, mainly from the military, energy and offshore sectors.
  • Business trips abroad Taking care of a client through the full production process (concept, design, price negotiations, prototype product, final product)
  • Managing interdepartmental communication Brand management on channels such as LinkedIn, Facebook using "Ads Manager".
  • Analytics and optimization of visits to the "www" website Cooperation in the creation of the marketing strategy of the company

Waiter Bartender

Zizzi
10.2018 - 04.2019
  • Organizing and coordinating table reservations: Ensuring a smooth service during peak hours.
  • Collaborating with kitchen staff, bartenders, and other team members to provide seamless service.

Education

BBA - Business Administration Economy And Management

West Pomeranian University of Technology
Poland
10.2018

Skills

  • Drink mixing
  • Verbal communication
  • Outstanding customer service
  • Marketing and sales experience
  • Stress Management
  • Flexibility
  • Proactivity
  • Punctuality

Languages

Polish
Native language
English
Advanced
C1
Spanish
Elementary
A2
Norwegian
Beginner
A1

Certification

Leirvassbu Turisthytte - +4761211210

Habia Cable - +48601840424


Written references are available upon request.

Hobbies

Photography, Videography, Social Media, Guitar, Economics and stocks, New technologies, Fintess/Box

Timeline

Waiter Bartender

Leirvassbu Turisthytte
03.2024 - 09.2024

Waiter Bartender

South East Asia
07.2023 - 03.2024

Customer Service & Marketing Specialist

Habia Cable Sp Z O. O.
11.2019 - 07.2023

Waiter Bartender

Zizzi
10.2018 - 04.2019

BBA - Business Administration Economy And Management

West Pomeranian University of Technology
Mateusz Wieczerzak