SAMUEL MWANGALALO
Gdynia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Order Management Specialist and Master Data
London Stock Exchange Group
09.2022 - Current
- Enhanced order processing efficiency by streamlining workflows and implementing best practices.
- Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
- Improved inventory management through accurate tracking of product availability and timely order fulfillment.
SALES CONSULTANT
Tekrum
02.2016 - 03.2020
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Education
MBA - Business International
Pomeranian University in Slupsk
Poland06.2022
Bachelor of Science - Petroleum Engineering
IFTUNG
UKRAINE06.2018
Skills
- Order Process Management
- Information Updates
- Data Entry Skills
- Accurate Documenting
- Critical Thinking
- Information Validation
- Project Requirements
- Customer Interaction
- Client Satisfaction
- Data Verification
- Accounting Records
- Complex Problem-Solving
- Reviewing Contracts
Languages
French
Native language
English
Upper intermediate
B2
French
Proficient
C2
Timeline
Order Management Specialist and Master Data
London Stock Exchange Group
09.2022 - Current
SALES CONSULTANT
Tekrum
02.2016 - 03.2020
MBA - Business International
Pomeranian University in Slupsk
Bachelor of Science - Petroleum Engineering
IFTUNG
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