Anita Kucharczak
Wroclaw
Overview
7
7
years of professional experience
Work History
Customer Operations Analyst - Sales Incentive Plan
3M GSC, Wrocław
07.2022 - Current
- Leading and executing SIP Payouts to all Sales Incentive plans participants
- Implementing the global and area SIP framework
- Delivering all related tasks for Sales Incentives planing
- Supporting the process and ensuring compliance and clarity
- Contacting and communicating with all stakeholders in order to ensure a successful process
- Taking part in additional tasks and projects, region owner, business group Point of Contact
Sales Support Analyst
UPS GBS
12.2020 - 06.2023
- Providing day-to-day support for Sales Managers responsible for strategic customers
- Preparing customer facing documentation - reports, business reviews and financial simulations
- Work with Oracle, Excel, SalesForce, Ondemand and many others internal programs
- Additional work on improving the process
Shop Assistant
Folkstar
04.2017 - 11.2020
- Customer Service
- Creating monthly orders on the sale website
- Work with Saldeo and Subject
- Creating returns and invoices
- Telephone support for foreign customers
Education
Master Degree - National Security Studies
Adam Mickiewicz University
Poznań06.2018
Bachelor - National Security Studies
Univeristy of Wrocław
Wrocław06.2016
Skills
- MS Office - intermediate
- Oracle Database
- SalesForce
- SAP - Vistex, SAP Lumira
- Power BI - creating simple summaries and reports
- Process Enhancement
- Documentation and Reporting
- System Analysis
- Issue Identification
- Prioritizing tasks
Languages
English
Advanced
C1
Spanish
Elementary
A2
Timeline
Customer Operations Analyst - Sales Incentive Plan
3M GSC, Wrocław
07.2022 - Current
Sales Support Analyst
UPS GBS
12.2020 - 06.2023
Shop Assistant
Folkstar
04.2017 - 11.2020
Master Degree - National Security Studies
Adam Mickiewicz University
Bachelor - National Security Studies
Univeristy of Wrocław
Similar Profiles
Lionel MalinaoLionel Malinao
Service Desk Analyst at 3M GSC PhilippinesService Desk Analyst at 3M GSC Philippines
Vielka José Campos QuesadaVielka José Campos Quesada
Procurement Sr Analyst at 3M GSC Costa RicaProcurement Sr Analyst at 3M GSC Costa Rica
Luilly RetanaLuilly Retana
Technology Automation Coach at 3M GSC CRTechnology Automation Coach at 3M GSC CR
EBENEZER ILUYOMADEEBENEZER ILUYOMADE
Cyber Security Analyst at CyberooCyber Security Analyst at Cyberoo
Dmytro BiletskyiDmytro Biletskyi
Senior Java Developer at NDASenior Java Developer at NDA