Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anita Kucharczak

Wroclaw

Overview

7
7
years of professional experience

Work History

Customer Operations Analyst - Sales Incentive Plan

3M GSC, Wrocław
07.2022 - Current
  • Leading and executing SIP Payouts to all Sales Incentive plans participants
  • Implementing the global and area SIP framework
  • Delivering all related tasks for Sales Incentives planing
  • Supporting the process and ensuring compliance and clarity
  • Contacting and communicating with all stakeholders in order to ensure a successful process
  • Taking part in additional tasks and projects, region owner, business group Point of Contact

Sales Support Analyst

UPS GBS
12.2020 - 06.2023
  • Providing day-to-day support for Sales Managers responsible for strategic customers
  • Preparing customer facing documentation - reports, business reviews and financial simulations
  • Work with Oracle, Excel, SalesForce, Ondemand and many others internal programs
  • Additional work on improving the process

Shop Assistant

Folkstar
04.2017 - 11.2020
  • Customer Service
  • Creating monthly orders on the sale website
  • Work with Saldeo and Subject
  • Creating returns and invoices
  • Telephone support for foreign customers

Education

Master Degree - National Security Studies

Adam Mickiewicz University
Poznań
06.2018

Bachelor - National Security Studies

Univeristy of Wrocław
Wrocław
06.2016

Skills

  • MS Office - intermediate
  • Oracle Database
  • SalesForce
  • SAP - Vistex, SAP Lumira
  • Power BI - creating simple summaries and reports
  • Process Enhancement
  • Documentation and Reporting
  • System Analysis
  • Issue Identification
  • Prioritizing tasks

Languages

English
Advanced
C1
Spanish
Elementary
A2

Timeline

Customer Operations Analyst - Sales Incentive Plan

3M GSC, Wrocław
07.2022 - Current

Sales Support Analyst

UPS GBS
12.2020 - 06.2023

Shop Assistant

Folkstar
04.2017 - 11.2020

Master Degree - National Security Studies

Adam Mickiewicz University

Bachelor - National Security Studies

Univeristy of Wrocław

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Anita Kucharczak