Aleksander Lang
Warsaw
Summary
Experienced marketing professional with a strong background in account and project management, business partnering, and digital communication. Demonstrated success in overseeing international projects and enhancing campaigns for market-leading brands such as Netflix, 3M, Bayer, and BMW. Focused Senior Account Director with the ability to effectively coordinate teams to establish and maintain business relationships. Two decades of experience in developing and executing communication strategies, consistently implementing successful plans. Passionate about delivering exceptional client service and providing mentorship to subordinate staff.
Overview
19
19
years of professional experience
Work History
International Account Manager
Gong
09.2022 - 05.2024
- Executed international digital projects for leading entertainment (Netflix) and automotive brands (BMW/Mini).
- Managed a 20+ team (business, strategy, creative, studio, assembly, external teams) to ensure successful delivery of services and customer satisfaction.
- Developed and implemented proactive account management strategy, resulting in 15% increase in account renewals.
- Established and managed client relationships, resulting in 10% increase in customer satisfaction scores.
- Negotiated contracts with suppliers and vendors, resulting in 20% reduction in expenses.
- Serviced accounts regularly to propose new products or services and maximize revenue.
- Organized and prioritized work to complete assignments in timely, efficient manner.
- Identified and analyzed key competitors and related products.
- Navigated large workloads with sense of calm and superior organizational skills.
- Foreseen the potential bottlenecks and provide solutions.
- Used a can-do attitude with any approach.
- Built diverse and consistent sales portfolio.
Project Manager / Client Lead
Spacecamp (current Assembly)
10.2020 - 09.2022
- Supervised and managed execution of digital projects for Bayer (global website localizations), 3M (campaign toolkits), and a fin-tech company, Taurus.
- Established effective communication among client and team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans outlining essential tasks and milestones for significant projects, resulting in successful completion on time and within budget.
- Worked well independently and on a team to solve problems.
- Managed project deliverables within approved timelines and budget guidelines.
- Worked on identifying patterns and implementing practical solutions, including addressing project overflows and last-minute changes, delivering 10% of project income.
- Negotiated and managed contracts with vendors and suppliers to ensure favorable terms and cost reductions, achieving 20% savings in annual costs.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed client expectations to ensure stakeholders were informed and updated with project progress.
Senior Business Manager / Partner
Media More
03.2017 - 06.2021
- Developed and maintained external relationships with significant clients, such as Westin, Marriott, Puro, and vendors for company enhancement and success.
- Established and maintained relationships with senior stakeholders, resulting in improved collaboration and business opportunities.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Improved productivity while reducing staffing and operational costs by 15%.
- Effectively managed projects, promoting superior client's image, satisfaction, and long-lasting partnership.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Organized and prioritized work to complete assignments in timely, efficient manner, which resulted in more efficient and streamlined production process.
- Monitored daily operations and implemented changes to maintain highest quality of care for each patient.
- Drove improvements in supply chain operations through better inventory management practices, supplier relations, and logistics coordination.
- Assessed overall company performance.
Senior Client Service Manager
Take Five, T5
04.2005 - 03.2017
- Directed and successfully executed communication strategy for Multikino, leading multiplex on market.
- Coordinated Adidas Running multichannel campaign.
- Developed and coordinated Kit Kat Poland launch on social media.
- Launched BBC onto Polish market.
- Developed and executed campaign for virtual mobile brand for Cyfrowy Polsat (leading TV broadcaster).
- Developed and provided production services for Marriott Hotels – Sheraton, Westin, Bristol, Moxy, Puro Hotels chain.
- Coordinated resources across multiple departments to ensure seamless execution of client projects from inception through completion.
- Negotiated contracts to secure favorable client terms, promoting long-term partnerships and mutual success.
- Assumed full ownership of resources, budgeting and profit and loss management to support business profitability.
- Led cross-functional teams to deliver exceptional service, maximizing efficiency and productivity.
- Contributed to developing marketing materials to showcase company's expertise, resulting in increased brand visibility and new business opportunities.
- Fostered culture of continuous improvement within team, driving innovation in service delivery methods.
- Demonstrated flexibility in adapting to evolving client requirements while focusing on delivering exceptional results.
Education
Project Management: Professional Certificate -
Google
Coursera2024
Certificate of Completion - How To Build A Brand Step-by-step?
SAR - Marketing Communication Association
Warsaw2018
BBA - Marketing And Managemement
University of Warsaw
Warsaw06.1998
Skills
- Strategic Planning
- Project Management
- Account Management
- Business Development
- Budget Management
- Communication
- Leadership
- Marketing
Languages
- Polish - native
- English - fluent
- Spanish - intermediate
Timeline
International Account Manager
Gong
09.2022 - 05.2024
Project Manager / Client Lead
Spacecamp (current Assembly)
10.2020 - 09.2022
Senior Business Manager / Partner
Media More
03.2017 - 06.2021
Senior Client Service Manager
Take Five, T5
04.2005 - 03.2017
Project Management: Professional Certificate -
Google
Certificate of Completion - How To Build A Brand Step-by-step?
SAR - Marketing Communication Association
BBA - Marketing And Managemement
University of Warsaw