Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Interests
Timeline
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Anna Nelina

Anna Nelina

Katowice

Summary

As an International Relations graduate pursuing a Master's in Project Management, I offer a unique blend of cross-cultural communication, strategic thinking, and project leadership. Proficient in MS Office and experienced in Agile Scrum.Seeking to contribute my skills to drive successful project outcomes in dynamic environments.

Overview

4
4
years of professional experience
23
23
years of post-secondary education
5
5
Languages

Work History

International Admission and Validation Assistant

WSB Akademy
09.2023 - 12.2023
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel. Manage over 30 calls per day.
  • Validation of the international documents and agreements

Student Recovery Settlement Specialist

WSB University
11.2021 - 08.2023
  • Payment tracking and analysis. Over 50 people per day
  • Researched and analyzed individual parties' positions to understand dispute background.
  • Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.

International Assistant

Relations, WSB University
01.2020 - 12.2020
  • Responsible for supporting international activities
  • Assisted students as an advisor and handled admissions
  • Communicating with international people as a customer service representative
  • Communicating with border control in Polish language regarding student documents.

Education

Master of Arts - Project Management

WSB University
04.2001 - 05.2024

Bachelor of Arts - International Business

WSB University
05.2022 -

Skills

Flexibility in adjusting to new environments and handling unexpected challenges

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Accomplishments


  • Participated in the Karpacz International Conference
  • Served as an Erasmus body mentor 2020-2023


Interests

Figure skating

Passionate about reading

Timeline

International Admission and Validation Assistant

WSB Akademy
09.2023 - 12.2023

Bachelor of Arts - International Business

WSB University
05.2022 -

Student Recovery Settlement Specialist

WSB University
11.2021 - 08.2023

International Assistant

Relations, WSB University
01.2020 - 12.2020

Master of Arts - Project Management

WSB University
04.2001 - 05.2024

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Anna Nelina