Figure skating
Anna Nelina
Katowice
Summary
As an International Relations graduate pursuing a Master's in Project Management, I offer a unique blend of cross-cultural communication, strategic thinking, and project leadership. Proficient in MS Office and experienced in Agile Scrum.Seeking to contribute my skills to drive successful project outcomes in dynamic environments.
Overview
4
4
years of professional experience
23
23
years of post-secondary education
5
5
Languages
Work History
International Admission and Validation Assistant
WSB Akademy
09.2023 - 12.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel. Manage over 30 calls per day.
- Validation of the international documents and agreements
Student Recovery Settlement Specialist
WSB University
11.2021 - 08.2023
- Payment tracking and analysis. Over 50 people per day
- Researched and analyzed individual parties' positions to understand dispute background.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
International Assistant
Relations, WSB University
01.2020 - 12.2020
- Responsible for supporting international activities
- Assisted students as an advisor and handled admissions
- Communicating with international people as a customer service representative
- Communicating with border control in Polish language regarding student documents.
Education
Master of Arts - Project Management
WSB University
04.2001 - 05.2024
Bachelor of Arts - International Business
WSB University
05.2022 -
Skills
Flexibility in adjusting to new environments and handling unexpected challenges
Ability to build and maintain positive relationships with diverse individuals and cultures
Teamwork: Collaboration with diverse teams and stakeholders to achieve common goals
Skills in organizing, interpreting, and presenting data using relevant software
Microsoft Office Proficiency: Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook for efficient documentation, analysis, and presentations
Agile Scrum: Experience in working with Agile Scrum methodologies, ensuring adaptability and efficiency in project workflows
Accomplishments
- Participated in the Karpacz International Conference
- Served as an Erasmus body mentor 2020-2023
Interests
Passionate about reading
Timeline
International Admission and Validation Assistant
WSB Akademy
09.2023 - 12.2023
Bachelor of Arts - International Business
WSB University
05.2022 -
Student Recovery Settlement Specialist
WSB University
11.2021 - 08.2023
International Assistant
Relations, WSB University
01.2020 - 12.2020
Master of Arts - Project Management
WSB University
04.2001 - 05.2024