Maryia Aleksandrovich
Warsaw
Summary
My name is Maryia Aleksandrovich. I'm an open person and not afraid of direct communication with people. I have high emotional intelligence thus love to use this skill in the work I do, especially identifying the needs of the customer I'm working with and offering him the best compromise we can do from the company's side to build long-lasting & beneficial for both ends relationships.
Overview
2
2
years of professional experience
Work History
Account manager/support representative
Fleming group spólka z ograniczoną odpowiedzianością
2023.03 - Current
- I have been working as a call center representative since March 1st 2023
- Next year, I'm also getting a bachelor's degree in Business Management, specializing in Project Management
- One of my biggest accomplishments is that I got to raise the sails of the company I'm currently working in from 50-70,000 euros to 100,000+ euros monthly by actively working and using great communication and marketing skills
- Additionally, I have outstanding email as well as calling etiquette which makes clients satisfied and returning
- When working I have also gained experience in working with local CRM, SAP, MS Dynamics 365, MS Excel, and others.
Manager
Life & Peace charity organisation
2023.01 - 2023.03
- My very first job was related to volunteering
- I've had the pleasure of working in a charity organization whose first purpose was to help Ukraine in the war by collecting voluntary donations from people on the streets
- The main skill this company and experience implemented in me is great planning/organizing capability
- I could organize and motivate a group of 5-30 volunteers to go on the streets and involve not indifferent people for donations
- Also, even though I didn't have much experience as a manager, I was required to interview and "hire" new participants day by day, which skill I still value a lot
- I'm very thankful for this work opportunity which taught me a lot of skills as well as let me help Ukraine at least a bit in the unfair war.
Education
Bachelor - Business management
Menedżerska Akademia Nauk Stosowanych
Warszaw10.2025
Skills
- Customer support Expert
- Cold calling Expert
- CRM Expert
- Microsoft Excel Expert
- Strategic Communications Expert
- MS Dynamics 365 Experienced
- SAP Experienced
Languages
Russian
First Language
English
Advanced
C1
Polish
Intermediate
B1
Spanish
Elementary
A2
Timeline
Account manager/support representative
Fleming group spólka z ograniczoną odpowiedzianością
2023.03 - Current
Manager
Life & Peace charity organisation
2023.01 - 2023.03
Bachelor - Business management
Menedżerska Akademia Nauk Stosowanych
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