Cloud Computing
Arkadiusz Hadała
Customer Success Consultant
London
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Customer Success Consultant
Bedford Consulting
London
04.2021 - Current
- Designed, built and improved Anaplan models for Enterprise & Medium Customers.
- Guided Customers through UAT and Deployment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Improved operations through consistent hard work and dedication.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Led projects and analyzed data to identify opportunities for improvement.
EPM Anaplan Modeller
Shell
Kraków
12.2018 - 04.2021
- Supporting - together with super users – users of the tool
- Maintain archiving plan for data in Anaplan and data warehouse
- Maintain online help screens and user guides
- Manage implementation of new releases from Anaplan
- Maintain security matrix and hierarchies/MRD in Anaplan and work with IT to manage access
- Develop and training of Super Users and other Anaplan model builders on design principles and latest functionality changes in Anaplan
Business Analyst
Shell
Kraków
04.2018 - 12.2018
- Excellent communication skills, clarity of thought and ability to translate complex raw data into simple, powerful and easy to communicate key messages & insights
- Strong interpersonal & leadership skills with personal confidence to quickly build credibility, respect and rapport within internal stakeholders and peers
- Able to work across organizational boundaries with a diverse group of colleagues and stakeholders at multiple levels in the organization
- Self-starter with a track record of performance and proven ability to deliver quality results under significant time pressure and to tight deadlines
Education
Master of Science - Computer Science And Programming
University of Economics
Kraków 07.2018 - 07.2020
Bachelor of Science - Computer Science And Programming
University of Economics
Kraków 07.2015 - 07.2018
Skills
Excellent customer service
Anaplan Model Building & Design
Managing customer relations
MS Office
Flexible and Adaptable
Project Management
Accomplishments
- Delivered +15 projects using Agile Methodology
- Collaborated with teams of different sizes (from 4 to +20) in the development of Datahubs, FP&A, Sales Planning, Portfolio Management, Capital Project Management Models
- Achieved time savings in Monthly Closing process by introducing Anaplan
- Guided junior model builders in developing models according to best practice
Certification
Level 1 Anaplan Certification
Interests
Sports
Chess
Yoga
Timeline
Level 3 Anaplan Certificaiton - In progress
04-2022
Customer Success Consultant
Bedford Consulting
04.2021 - Current
The Anaplan Way
01-2020
Level 2 Anaplan Certification
12-2019
Level 1 Anaplan Certification
07-2019
EPM Anaplan Modeller
Shell
12.2018 - 04.2021
Master of Science - Computer Science And Programming
University of Economics
07.2018 - 07.2020
Business Analyst
Shell
04.2018 - 12.2018
Bachelor of Science - Computer Science And Programming
University of Economics
07.2015 - 07.2018