Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Kamila Steć

Kamila Steć

Warsaw

Summary

Being a hardworking person ,highly motivated in obtaining qualifications and enthusiastic about mastering new things .

I belive that I will be able to archive great results in the workplace and meet my employer's exceptations.

Thanks to obtained education and work experience I learn how to plan and organize my work efficiently ,manage people and cooperate with them,as well as work to deadlines and under time pressure .Moreover ,I developed excellent customer relation skills .like dealing wit complaints ,problem solving and negotiations ,and further improved my interpersonal and communication skills .

Overview

20
20
years of professional experience

Work History

Recepcionist

Orbis S.A
2024.02 - Current
  • Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.

Cashier

LAGARDERE TRAVEL RETAIL SP.ZOO
2023.09 - 2023.12
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Information Desk Receptionist at the Airport

WELCOME Airport Services Sp. Z O.o
2023.01 - 2023.09
  • Streamlined front desk operations for increased efficiency, managing phone calls and directing visitors to appropriate departments.
  • Processed payments accurately using various methods such as cash or credit cards for company services or products purchased by clients.
  • Provided backup support for administrative tasks during peak periods or staff absences, exemplifying teamwork and versatility within the role.
  • Maintained strict adherence to company standards regarding customer interactions promoting professionalism and a positive company reputation.

Customer Students Office

Akademia Ekonomiczno Humanistyczna
2020.08 - 2020.12
  • Dealing with international students ,with documents.

Subway Office Manager

Metro Warszawskie Sp Zoo
2014.11 - 2020.08
  • Dealing and supporting passengers at the Subway Station in Warsaw.
  • Solve all problems at the subway station
  • Cleaning supervisor .

Check in Agent's at Chopin's Airport Warsaw

LS Airport Services Sp.zoo
2010.10 - 2014.08
  • Utilized reservation systems effectively, updating passenger information accurately and securely.
  • Coordinated with other airline personnel to ensure efficient movement of passengers through security checkpoints.
  • Enhanced customer satisfaction by efficiently processing check-ins and issuing boarding passes.
  • Maximized on-time departures by expediting baggage handling and coordinating with ground staff.

Cleaner

Royal Bank Of Scotland, RBS
2008.08 - 2010.08

Cleaning Supervisor

Zara
2008.06 - 2010.08

Organizing work for the team

Communicating wit the store managers

Keeping record of spending of chemicals

Office Assistant,kitchen Assistant,Factory Worker

Scotherbs Ltd Gowrie Growers Ltd ,Proctor Bros Ltd
2004.08 - 2008.08

Office assistant:

Taking orders and handling them

Dealing with invoices

Performing general office duties

Kitchen assistant:

Duties includes:dealing with orders

Working as a member of team

Preparing sauces

Factory Worker

Fulfilling special orders for individuals customer

Printing labels

Packing herbs,apples and pears

Preparing vegetables for processing

General cleaning duties

Education

NQ Travel&Tourism - NQ Travel &Tourism

Dundee College
Dundee,Scotland
09.2009

Cambridge Esol Certificate in Esol International - Esol English For Speakers of Other Languages

Dundee College
Dundee ,Scotland
09.2008

Master of Science - MA in Agriculture With Farm Tourism

University of Agriculture /Life Science
Lublin, Poland
08.2004

Skills

* Well -developed clerical and administrative skills

*Great management and organization skills

*Good computer and internet skills ,experience of Microsoft Word

*Languages :native Polish ,advanced English and elementary Russian

*A full and current driving license

*Excellent communication and languages skills

*Teamwork person

Additional Information

Interest :

Travelling -I enjoy finding out about countries and cultures and organizing trips for family and friends

Reading book

Cooking -I like trying out new recipes and experimenting in the kitchen

Current affairs -it is very important for me to have a general knowlege about the world.

Referees on request.

Timeline

Recepcionist

Orbis S.A
2024.02 - Current

Cashier

LAGARDERE TRAVEL RETAIL SP.ZOO
2023.09 - 2023.12

Information Desk Receptionist at the Airport

WELCOME Airport Services Sp. Z O.o
2023.01 - 2023.09

Customer Students Office

Akademia Ekonomiczno Humanistyczna
2020.08 - 2020.12

Subway Office Manager

Metro Warszawskie Sp Zoo
2014.11 - 2020.08

Check in Agent's at Chopin's Airport Warsaw

LS Airport Services Sp.zoo
2010.10 - 2014.08

Cleaner

Royal Bank Of Scotland, RBS
2008.08 - 2010.08

Cleaning Supervisor

Zara
2008.06 - 2010.08

Office Assistant,kitchen Assistant,Factory Worker

Scotherbs Ltd Gowrie Growers Ltd ,Proctor Bros Ltd
2004.08 - 2008.08

NQ Travel&Tourism - NQ Travel &Tourism

Dundee College

Cambridge Esol Certificate in Esol International - Esol English For Speakers of Other Languages

Dundee College

Master of Science - MA in Agriculture With Farm Tourism

University of Agriculture /Life Science
Kamila Steć