Abdel Illah Seba
Katowice
Summary
Experienced professional with a background in sales, marketing, and communications. Skilled in delivering exceptional customer service and driving sales growth. Proven ability to effectively communicate marketing strategies and foster positive relationships with clients. Committed to achieving results and exceeding expectations
Overview
4
4
years of professional experience
Work History
Client Experience Associate
AnywhereWorks
07.2023 - 01.2024
- Support clients by responding to live chats and emails, booking appointments, and taking messages.
- Delivering customer happiness at every interaction.
Customer Service Representative
Yalidine Express
03.2022 - 04.2023
- Interacting with customers through phone calls, responding to messages and emails, and addressing complaints to provide necessary support to customers, effectively resolve their issues, enhance customer satisfaction, and build positive relationships."
Sales and Marketing Agent
LG Electronics
10.2020 - 12.2021
- Organized successful trade shows and promotional events, increasing brand exposure and generating valuable leads.
Training Section
Algérie Télécom
01.2020 - 06.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Master's Degree - Logistics And Marketing Management
Akademia Nauk Stosowanych WSZiA
Opole, PolandBachelor's Dipolma - Marketing
Ibn Khaldoun University
Tiaret, Algeria07.2023
Baccalaureate Diploma - Management And Economics
Chadli Kada High School
Frenda Algeria06.2019
Online Course - Graphic Design
Coursera
08.2017
Skills
- Team Collaboration
- Computer Skills
- Communication Skills
- Client Satisfaction
- Relationship Building
- Time Management
- Language skills
- Adobe Creative Suite
- Social Media Support
- Adaptability
- Resolving issues
- Problem-solving skills
Languages
Arabic
Proficient
C2
English
Advanced
C1
French
Upper intermediate
B2
Russian
Elementary
A2
Timeline
Client Experience Associate
AnywhereWorks
07.2023 - 01.2024
Customer Service Representative
Yalidine Express
03.2022 - 04.2023
Sales and Marketing Agent
LG Electronics
10.2020 - 12.2021
Training Section
Algérie Télécom
01.2020 - 06.2020
Master's Degree - Logistics And Marketing Management
Akademia Nauk Stosowanych WSZiA
Bachelor's Dipolma - Marketing
Ibn Khaldoun University
Baccalaureate Diploma - Management And Economics
Chadli Kada High School
Online Course - Graphic Design
Coursera
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