Abdellatif Azizaou
Zabno
Summary
I am a Rideoperator & Attractions Attendant with 4 years + experience at an intensive working environment–Theme park. I’m a people person with outgoing personality and can multitask in a very busy environment.I have a 3 years’ experience as a Graphic Designer.
Overview
9
9
years of professional experience
Work History
Ride Control Room Operator
Dubai Parks and Resort, motiongate Dubai, Jabel Ali
01.2019 - 05.2022
- Assist with Team Leader duties and responsibilities
- In charge of the entire attraction and oversee the day to day activities within the zone
- In charge of Ride surveillance and upkeep
- Oversee crew rotation and daily work procedures
- Report all ride and guest related incidents
- Oversee crew member training
- Oversee and verify opening and closing procedures of multiple attractions in the zone.
Guest Service Representative
Dubai Parks And Resort
01.2018 - 01.2019
- Provided assistance to guest service agents with tasks, including helping guests, arranging transportation of luggage, and answering questions
- Checked supply and created inventory reports for supervising service agents
- Completed miscellaneous tasks quickly and correctly
- Arranged shuttle schedule on a daily basis, and informed guests of accurate times of arrival and departure
- Accepted mail and parcels, and organized them for guests to pick up.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Ride Operator/Attractions Attendant
Dubai Parks and Resort, motiongate Dubai, Opposite, Jabel Ali
01.2016 - 01.2018
- Validate that the attraction has passed the Maintenance Daily Check
- Handles the panel operations for the ride / attraction
- Execute the pre-opening check list
- Maintain cleanliness and good order in the attraction area
- Welcome Guests and provide the safety information and any extra information they may request
- Complete the Guests load/unload process
- Manages the Grouping for the ride in relation to normal, single riders, Fast Pass and premium Q line guests
- Check the compliance of all safety regulation before running the attraction
- Provides the first level answer to Guest complaints or escalate it to the Team Leader
- Guest Service
Graphic Designer
Mac Sup Agency of Communication
01.2011 - 04.2013
- Meet with clients or the art director to determine the scope of a project
- Advise clients on strategies to reach a audience
- Determine the message the design should portray
- Create images that identify a product or convey a message
- Develop graphics for product illustrations, logos, and websites
- Select colors, images, text style, and layout
- Present the design to clients or the art director
- Review designs for errors before printing or publishing them
Education
Diploma of Technical Computer Graphics - undefined
Professional Institute of New Information Technologies "Screen Multimedia
Diploma of Maintenance - undefined
Higher Institute of Applied Technology
Skills
- To maimtain good public relation
- Honest and sincere in dealing with colleagues
- Interested to take responsabilitise and extra tasks
Timeline
Ride Control Room Operator
Dubai Parks and Resort, motiongate Dubai, Jabel Ali
01.2019 - 05.2022
Guest Service Representative
Dubai Parks And Resort
01.2018 - 01.2019
Ride Operator/Attractions Attendant
Dubai Parks and Resort, motiongate Dubai, Opposite, Jabel Ali
01.2016 - 01.2018
Graphic Designer
Mac Sup Agency of Communication
01.2011 - 04.2013
Diploma of Technical Computer Graphics - undefined
Professional Institute of New Information Technologies "Screen Multimedia
Diploma of Maintenance - undefined
Higher Institute of Applied Technology
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