Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abdelsatar Yamak

Warsaw

Summary

Dynamic and dedicated professional with a strong background in customer service at Restaurant, excelling in guest engagement and conflict management. Proven ability to foster relationships and enhance service quality, while effectively handling cash transactions. Committed to creating positive experiences and motivating others through supportive teamwork and communication.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Restaurant
02.2025 - Current
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Tutor

Learning Centre
09.2023 - 12.2024
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Volunteer

NGO
01.2022 - 05.2022
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

Bachelor of Science - Computer Engineerimg

Vistula University
Warsaw
06-2028

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Cash handling
  • Memory retention
  • Guest engagement
  • Conflict management

Languages

English
Advanced (C1)
French
Intermediate (B1)
Arabic
Bilingual or Proficient (C2)

Timeline

Restaurant Waiter

Restaurant
02.2025 - Current

Tutor

Learning Centre
09.2023 - 12.2024

Volunteer

NGO
01.2022 - 05.2022

Bachelor of Science - Computer Engineerimg

Vistula University

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Abdelsatar Yamak