Abdullah Mirzaye
Warsaw,14
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Wellington Global Private Equity Holdings Group
07.2023 - Current
- Promoted available products and services to customers during service, account management, and order calls.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed and updated databases to handle customer data.
- Promptly responded to inquiries and requests from prospective customers.
STEP Data Entry Senior Officer
Da Afghanistan Bank (Central Bank of Afghanistan)
09.2020 - 11.2021
- Data entry of projects contracts in STEP ( Systematic tracking of exchanges in procurement) system of the World Bank.
- Keeping an inventory of the office supplies and ordering new materials as needed
- Evaluate and negotiate contracts with vendors, organizing bid opening and bid evaluation meetings
- Purchase goods or services that meet the quantity and quality expectations of the organization
- Maintaining and Archiving files and documents
- Ensuring the office runs smoothly
- Write and distribute email, correspondence memos, letters, reports, faxes and forms
- Act as the point of contact for internal and external clients
- Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary
- Provided strong leadership to enhance team productivity and morale.
Service Desk Officer
Rabia Balkhi University
02.2019 - 04.2020
- Responding to IT service requests to resolve technical issues
- Record requests, incidents and status information through the use of firm's ticket handling system.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
Education
Bachelor of Computer Applications (BCA) -
Savitribai Phule Pune University
Pune, India01.2018
Skills
- Internet & Social Media Specialist
- Email Communication
- Windows Operating Systems & Mac OS
- Mobile Devices (Android & iOS)
- Data Entry
- Administrative Support
- Coordination
- Problem-Solving Abilities
- Technical Support
- Microsoft Office Suite
- Communication
- Time Management
- Creativity
- Customer Service
- Positive Attitude
- Documentation
- Computer Proficiency
Additional Information
I agree to the processing of personal data provided in this document for realizing the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Languages
English
Advanced
C1
Farsi (Dari)
Proficient
C2
Polish
Elementary
A2
Hindi/Urdu
Intermediate
B1
Pashto
Intermediate
B1
Work Permit
WORK PERMIT IN POLAND
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Customer Service Representative
Wellington Global Private Equity Holdings Group
07.2023 - Current
STEP Data Entry Senior Officer
Da Afghanistan Bank (Central Bank of Afghanistan)
09.2020 - 11.2021
Service Desk Officer
Rabia Balkhi University
02.2019 - 04.2020
Bachelor of Computer Applications (BCA) -
Savitribai Phule Pune University
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