ABIMAEL MOHAMMED
Gdansk
Summary
Dedicated Sales professional and Customer service expert with 3+ years of Sales and Customer relations experience.
Overview
4
4
years of professional experience
Work History
Inside Sales Associate
IiPay
11.2023 - Current
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to clients.
- Identified consumer interests and key market identifies for new accounts.
- Refined sales presentations to effectively communicate product benefits, leading to higher conversion rates.
Marketing Lead Generating Specialist
QIAGEN
06.2022 - Current
- Reach potential clients and prospects through emails, call and LinkedIn, introducing our solution and identifying opportunities for business development.
- Utilize various sources to identify and generate leads, including market research, industry events, online platforms, and networking.
- Build and maintain a robust pipeline of qualified leads, ensuring regular follow-ups and timely updates.
- Develop and implement effective strategies to convert leads into sales opportunities
- Meeting or exceeding assigned targets.
- Set appointments, conduct demos and close deals with prospective clients.
- Provide accurate sales forecasts, activity reports, and other relevant data to management on a regular basis.
Customer Success Specialist
Sitel Group
09.2021 - 03.2022
- Helped to increase customer return rates by providing excellent customer service at all times
- Escalating customer inquiries to get the most efficient and effective response
- Worked with Customer Service and Product Development departments to enhance overall customer experience
- Accessing software's such as Jira file management, salesforce, and MS Office
- Over-viewing and Managing customer's business account to see if there is any process for refunds, ATO's risk, compliance, tax, and payment-related questions.
Derivatives Specialist
State Street International Bank
02.2021 - 05.2021
- Fund Reconciliation, Trade and cash clearing, and communicating
- Assisting external buyers & brokers with e-mail
- Managed risk, pricing, and hedging of a variety of index derivatives products
- Reconciled statements between power producers and third-party entities and achieved regulatory targets.
Education
Master's Degree - International Business Management
WSB Meritoat Gdansk
Bachelor's Degree - Business Management
Addis Ababa Universityat
Skills
- Ul>
- Expert in Excel
- Salesforce, Hubspot, Zoom info
- Customer Relations
- Sales
- Sales Force, Jira
- Fluent in English
- Marketing
Languages
English
Personal Information
Title: Marketing And Human Relations Expert
Contact
POZNAN, 60-408 Poland
Education
Addis, Ababa
Languages
English
Timeline
Inside Sales Associate
IiPay
11.2023 - Current
Marketing Lead Generating Specialist
QIAGEN
06.2022 - Current
Customer Success Specialist
Sitel Group
09.2021 - 03.2022
Derivatives Specialist
State Street International Bank
02.2021 - 05.2021
Bachelor's Degree - Business Management
Addis Ababa Universityat
Master's Degree - International Business Management
WSB Meritoat Gdansk
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