Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
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ABISOLA OLAWOYIN

Warsaw,14

Summary

Devoted Finance Assistant adept at effectively completing complex tasks. Smart and talented with proficiency in Quickbooks and supportive attitude. Proven history of efficiency, accuracy and detail-oriented work.

Overview

4
4
years of professional experience

Work History

Customer Service Specialist

Foundever
11.2023 - Current
  • Investigated and resolved accounting, service and delivery concerns.
  • Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Managed approximately 45 incoming emails/tickets and per day from customers.'

Junior Finance Associate

Red Media Africa
04.2022 - 08.2023
  • Processed payments to vendors and assisted with other accounts payable and receivables tasks.
  • Prepared monthly revenue, expense and performance reports using Quick books (accounting software)
  • Managed vendor relationships, negotiating contract terms, and processing timely invoice payments.
  • Gathered and collected all financial information for business and verified accuracy in system
  • Recording of petty cash records and posting on Quick books
  • Prepared company tax returns and other financial filings.
  • Provide support to finance manager where need be
  • Disbursement of claims
  • Ensured monthly remittance of PAYE,VAT and PENSION
  • Reported financial data and updated financial records in ledgers and journals.

Audit Trainee

Meritex Consulting
12.2021 - 03.2022
  • Assisted in office administration and client communication to help manage auditors' workload
  • Drafting of Bank Statement Analysis
  • Audit- Petty cash vouching
  • Posting of Bank statement on SAGE.50
  • Worked with team on Inventory stock count
  • Remittance of monthly PAYE and VAT payment on behalf of clients

Tax Trainee

Abiodun Opawale &Co
02.2021 - 10.2021
  • Remittance of tax payment (LIRS/FIRS) on behalf of client
  • Accurate calculation of PAYE and VAT
  • Performed accounting intern duties for client
  • Worked with team on bank statement analysis

Customer Service Representative

Multichoice Group
01.2020 - 12.2020
  • Maintained positive, empathetic and professional attitude toward customers at all times
  • Responded promptly to customer inquiries
  • Met customer service teams' targets and call handling quotas
  • Handled customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
  • Ensured customer satisfaction and provide professional customer support
  • Managed over 50 incoming calls from customers

Education

Master of Science: Finance & Accounting -

Vistula University
Warsaw, Poland
09.2025

Bachelor of Science: Accounting And Finance -

Olabisi Onabanjo University
Nigeria
08.2019

Skills

  • Key attention to details
  • Verbal & written Communication
  • Ability to work in team
  • Proficient in MS Office, Excel, power point
  • Problem solving
  • Strong Analytical skill
  • Time management

Languages

English

Custom

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

Timeline

Customer Service Specialist

Foundever
11.2023 - Current

Junior Finance Associate

Red Media Africa
04.2022 - 08.2023

Audit Trainee

Meritex Consulting
12.2021 - 03.2022

Tax Trainee

Abiodun Opawale &Co
02.2021 - 10.2021

Customer Service Representative

Multichoice Group
01.2020 - 12.2020

Master of Science: Finance & Accounting -

Vistula University

Bachelor of Science: Accounting And Finance -

Olabisi Onabanjo University

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ABISOLA OLAWOYIN