

Automation-focused IT engineer with 9+ years in enterprise environments, currently at L3 level in a Microsoft estate serving ~30,000 users across 10+ European countries. Built and maintained 400+ Power Automate flows integrating REST APIs, webhooks, SQL and SharePoint, and automate identity and M365 administration with PowerShell and Microsoft Graph API. Administer hybrid identity (Entra ID, Active Directory, Conditional Access, MFA, RBAC) at 30K-user scale and raised ServiceNow ticket SLA from ~80% to 96% by systematically eliminating manual work. Security-first mindset grounded in least-privilege access design; used to translating technical workflows into business value for HR, finance and operations stakeholders.
linkedin.com/in/adam-szczodronski