Adrian Wietek
IT Specialist
Gdynia
Summary
Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Junior IT Support Specialist
Advanced Protection System Inc.
02.2025 - 06.2025
- Maintained IT infrastructure, diagnosing and resolving network issues and critical system failures.
- Implemented and integrated IT systems in high-availability environments with a focus on operational continuity.
- Coordinated rapid-response actions while ensuring high-quality and security standards.
- Collaborated cross-functionally to deliver effective and timely technical solutions that minimized downtime.
- Worked in a mobile, task-oriented model focused on efficiency and adaptability in demanding operational conditions.
Junior Cybersecurity Specialist
Lyreco
11.2022 - 11.2024
- Developed and delivered cybersecurity onboarding presentations to promote safe practices among new employees.
- Monitored emails and assessed phishing alerts in Proofpoint; coordinated device scans, and password resets upon confirmed threats.
- Managed SSL certificates for 374 servers and domains; oversaw domain activation and validation in Sectigo and pfSense.
- Reviewed alerts in Splunk and Microsoft 365 Defender; isolated compromised devices, and mitigated threats.
- Monitored network activity in Darktrace, configured alerts, and collaborated with engineers to speed up incident response.
- Created phishing awareness quizzes and campaigns, significantly reducing click-through rates on malicious links.
IT Support Specialist
SII Poland
03.2022 - 11.2022
- Provided on-site technical support for Intel Technology Poland engineers, and managed requests in Jira.
- Installed and configured engineering platforms during deployment phases.
- Responded quickly to network failures and restored connectivity to minimize downtime.
- Prepared engineering platforms according to security policies and software standardization procedures.
Junior IT Support Specialist
Wojkar IT Solutions
11.2021 - 03.2022
- Installed, repaired, and optimized networks and CCTV devices.
- Interpreted client needs and implemented services tailored to their requirements.
- Maintained office computers, networks, and mobile devices.
- Resolved hardware issues and repaired peripheral devices, such as printers and scanners.
Education
Bachelor of Science - Internal Security
University of Administration And Business
Gdynia, Poland 04.2001 -
Skills
Software installation
Analytical thinking
Technical support
User credential management
Information protection
Network configuration
Technical issues analysis
Staff education and training
Ticket management
Certification
Electrical Qualification (SEP) – Operation of Electrical Equipment up to 1 kV
Timeline
Electrical Qualification (SEP) – Operation of Electrical Equipment up to 1 kV
05-2030
Junior IT Support Specialist
Advanced Protection System Inc.
02.2025 - 06.2025
Junior Cybersecurity Specialist
Lyreco
11.2022 - 11.2024
IT Support Specialist
SII Poland
03.2022 - 11.2022
Junior IT Support Specialist
Wojkar IT Solutions
11.2021 - 03.2022
Bachelor of Science - Internal Security
University of Administration And Business
04.2001 -
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