Summary
Overview
Work History
Education
Skills
Software
Timeline
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Adrian Wróblewski

IT Technician
Żurawica

Summary

High-performing car driver bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.



Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.



Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Uber Partner

Legit Logistics
Przemyśl
01.2023 - Current
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Accepted and processed fares.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.

Retail Sales

Cloudshop
Przemyśl
09.2022 - 12.2023
  • Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
  • Developed multiple sales strategies to address range of project and customer types.
  • Managed CRM system to coordinate information from lead sources.
  • Promoted company's brand and cultivated new relationships by delivering expert presentations.
  • Increased customer engagement to drive interest and boost sales opportunities.

Product Manager

HARDWEST
Przemyśl
01.2022 - 03.2022
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Spearheaded collaborative efforts to bring products to market.
  • Managed product demonstrations and testimonials for performance evaluation.

Telecommunications Fitter and Service Technician

ALFA Komputer System
Przemyśl
07.2021 - 12.2021
  • Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.
  • Leveraged electronic testing equipment to diagnose and solve telecommunications issues and maintained records of systems performance, operations and equipment inventory.
  • Evaluated and tested software and hardware to determine compatibility with existing systems, efficiency and reliability.
  • Interfaced with local area network and wide area network telecommunications operations on secure compatibility and connectivity matters.
  • Recommended and proposed new and advanced equipment and techniques based on performance capabilities, limitations and cost.
  • Administered user support to over 12679 users by implementing procedural and technical solutions to diagnose network and device problems.

Food Delivery Driver

KFC
Przemyśl
07.2020 - 08.2020
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Inspected stocks to identify shortages, replenish supply of food delivery items and maintain consistent inventory.

Education

High School Diploma -

Technikum Nr 8
Przemyśl
09.2017 - 05.2021

Skills

Commercial driving

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Software

Technical Resume

Software

Hardware

Languages

Timeline

Uber Partner

Legit Logistics
01.2023 - Current

Retail Sales

Cloudshop
09.2022 - 12.2023

Product Manager

HARDWEST
01.2022 - 03.2022

Telecommunications Fitter and Service Technician

ALFA Komputer System
07.2021 - 12.2021

Food Delivery Driver

KFC
07.2020 - 08.2020

High School Diploma -

Technikum Nr 8
09.2017 - 05.2021

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Adrian WróblewskiIT Technician