Adrian Konrad Wrześniewski
Lodz
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
11
11
years of professional experience
Work History
Financial/Insurence Advisor
Phinance S.A.
09.2022 - Current
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
- Researched and evaluated potential investment products for clients.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Owner
DOP Dog School
03.2018 - Current
- Utilized positive reinforcement techniques to successfully train dogs.
- Succeeded in training diverse dogs with confident training techniques and trusting relationships.
Brand Ambassador
Beko
05.2014 - 11.2019
- Collaborated with marketing team to create and implement promotional campaigns.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Collaborated with local field sales to promote brand awareness and sales results.
- Worked with team to achieve sales goals for products.
Brand Promoter
Electrolux
10.2012 - 12.2015
- Collaborated with marketing team to create and implement promotional campaigns.
- Established and maintained positive relationships with customers.
- Assisted customers with product selection based on individual needs and preferences.
- Demonstrated products to customers to illustrate features, advantages and benefits.
Education
Bachelor of Science - Human Resources Management
University of Lodz
Lodz12.2015
High School Diploma -
IT Technical School ZSP 9
Lodz06.2012
Skills
- Increasing Savings
- Financial Knowledge
- Operational Efficiency
- Attention to Detail
- Organization and Time Management
- Excellent Communication
- Self-Motivated
- Teamwork and Collaboration
- Critical Thinking
- Valid Driver's License
Languages
Polish
Native language
English
Upper intermediate
B2
German
Beginner
A1
Timeline
Financial/Insurence Advisor
Phinance S.A.
09.2022 - Current
Owner
DOP Dog School
03.2018 - Current
Brand Ambassador
Beko
05.2014 - 11.2019
Brand Promoter
Electrolux
10.2012 - 12.2015
Bachelor of Science - Human Resources Management
University of Lodz
High School Diploma -
IT Technical School ZSP 9
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