AFET SAFAROVA
Warsaw
Summary
Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Junior Human Resources Manager
Novo Group
01.2020 - 12.2021
- Perform administrative duties, such as maintaining employee database and sorting emails for the HR department
- Maintain proper records of employee attendance and leaves
- Assist HR Manager in policy formulation, hiring and salary administration
- Submit online job postings, shortlist candidates and schedule job interviews
Translator and Interpreter
ARMADIL GROUP
01.2016 - 04.2016
- Translated documents from English to Azerbaijani.
- Collaborated closely with project managers to meet tight deadlines while maintaining superior linguistic quality.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
Education
Master of Arts - Intercultural Studies
Adam Mickiewicz University
06.2024
Bachelor of Design - TEFL
Azerbaijan University
01.2017
Skills
- Communication
- Teamwork
- Corrective Action Planning
- Succession Planning
- Critical Thinking
- Active Listening
Making origami
Paper folding is only one aspect of origami; it's also a thoughtful activity that improves concentration and creativity. Many people find that creating art is a therapeutic pastime since it lowers stress levels and gives them a feeling of achievement. Its contemplative qualities encourage the development of fine motor skills and patience, providing people with a rewarding means of self-expression and relaxation.
Additional Information
Note: I am legally staying in Poland and have legal permission to work full-time. I am based in Warsaw and open to relocation. Any needed documents&information can be provided.
Languages
Turkish
Native language
Russian
Upper intermediate
B2
English
Upper intermediate
B2
Timeline
Junior Human Resources Manager
Novo Group
01.2020 - 12.2021
Translator and Interpreter
ARMADIL GROUP
01.2016 - 04.2016
Master of Arts - Intercultural Studies
Adam Mickiewicz University
Bachelor of Design - TEFL
Azerbaijan University
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