AFOMIYA HAILE
Wroclaw
Summary
Passionate and motivated individual with a strong commitment to excellence in client service, eager to embark on a career in immigration coordination. Solid organizational skills and keen attention to detail, adept at managing multiple tasks efficiently in fast-paced environments. Demonstrated understanding of immigration processes and regulations through relevant coursework, internships, or volunteer experiences. Dedicated to supporting individuals in their immigration journeys and thriving in a collaborative team setting.
Overview
1
1
year of professional experience
Work History
legal intern
Ethiopian women lawyers association (EWLA)
03.2023 - 08.2024
- Developed and maintained positive relationships with clients, fostering trust and ensuring a high level of client satisfaction
- Resolved client concerns by actively listening and providing appropriate solutions or referrals, showcasing problem-solving abilities and a commitment to service excellence.
- Developed Strong written, verbal, and interpersonal communication skills.
office manager
Ethio Marda marble processing and manufacturing plc
10.2023 - 01.2024
- Managed daily office operations, ensuring a smooth workflow and efficient customer service delivery.
- Collaborated with other departments to streamline processes and improve overall service quality
- Assisted in the development of marketing strategies that increased customer engagement and retention.
internship
Ethiopian custom commission
10.2023 - 01.2024
- Assisted in responding to customer inquiries via phone, email, and in-person, providing accurate information about customs regulations and procedures.
- Supported the customer service team in processing documentation and ensuring compliance with customs policies.
Education
Master's - management
Economic School of Euroregion (WSGA)
03-2027
Bachelor of law (LLB) -
Jimma University
Addis Abeba ,Ethiopia 07-2023
Skills
- Flexible and accurate work in fast-paced settings
- Effective communication for client engagement
- Strong planning and time management
- Proactive approach to evolving responsibilities
- Ability to follow instructions with minimal supervision
- Workload planning and prioritization
- Maintains high-quality work accuracy
- Timely task completion
- Task completion management
- Process implementation for workflow management
- Expertise in Microsoft Office applications
Accomplishments
· leader of human right club jimma university certified.
· certificate of appreciation by jimma university peace forum executive for promotion of peace in the teaching and learning process.
· certificate for completing training on emerging trends in international refugee law organized by Fredrich sifting flight and migration competence center.
certificate of Attendance for completing a three day training on Gender ,Peace building and transformational leadership organized by UN women
languge
Languages: English, Amharic
Timeline
office manager
Ethio Marda marble processing and manufacturing plc
10.2023 - 01.2024
internship
Ethiopian custom commission
10.2023 - 01.2024
legal intern
Ethiopian women lawyers association (EWLA)
03.2023 - 08.2024
Master's - management
Economic School of Euroregion (WSGA)
Bachelor of law (LLB) -
Jimma University
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