Agata Gruszka
Bytom,24
Summary
My interests :
Traveling - getting to know new cultures, active sightseeing, physical activity - fitness, swimming pool, bicycle rides, culture - music, concerts
Overview
3
3
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Waitress Supervisor
Golden Chopsticks
09.2023 - 08.2025
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Supported marketing efforts through active participation in local events, promotions, and social media campaigns targeting potential customers in the area.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
Waitress Trainee
Yogi Gogi
08.2022 - 08.2023
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- organization of events for Korean companies
Children's Animator
Paradise Park Fun Lifestyle Hotel
06.2023 - 06.2023
- Established strong relationships with clients, working closely with them to determine their needs and preferences while delivering animations that exceeded their expectations.
Travel Agency Clerk
Itaka
05.2022 - 05.2022
- Stayed current on industry trends, enabling the provision of relevant advice to clients on popular destinations and travel deals.
- Boosted agency''s online presence through engaging social media content that showcased unique travel experiences.
Education
Bachelor Degree - Marketing
College of Vocational Education
High School Diploma -
ZSGH Bytom
Bytom 04.2001 -
Skills
- category B driving licenses
-Teamwork and collaboration
-Computer skills
-Customer service
-Microsoft Word
-Supervision and leadership
-Multitasking Abilities
Certification
Professional internship in a travel agency
Timeline
Waitress Supervisor
Golden Chopsticks
09.2023 - 08.2025
Children's Animator
Paradise Park Fun Lifestyle Hotel
06.2023 - 06.2023
Professional internship in a travel agency
05-2023
Erasmus work in Spain - training
05-2023
Professional Qualification Certificate Passed professional exam - customer service and settlement of events and services
03-2023
Waitress Trainee
Yogi Gogi
08.2022 - 08.2023
Travel Agency Clerk
Itaka
05.2022 - 05.2022
Certificate - free time animator
04-2022
High School Diploma -
ZSGH Bytom
04.2001 -
Bachelor Degree - Marketing
College of Vocational Education