Agata Mierzyńska

• Built strong relationships with counterparts abroad, promoting mutual cooperation.
• Realisation of projects in the framework of partnerships and international organisations (over 50).
• Receiving foreign guests of the Mayor of Krakow (over 200).
• Creating and translating speeches and presentations.
• Organising visits of the Mayor of the City to cooperating cities.
• Organising meetings and conferences as well as cultural, social and specialist events (about 20 per year).
• Carrying out original educational programmes for children and young people in the field of cultural heritage.
• Creating concepts and developing contents of vortals for projects and congresses.
• Initiating and building a partnership network for realisation of important city projects as: Krakow - UNESCO City of Literature; Scottish tartan for Krakow
• Represented organisation at international conferences, enhancing its reputation.
• Liaised effectively between domestic departments and overseas partners for seamless operations.
• Managed complex international projects to successful completion.
• Handled sensitive information discreetly, maintaining trust and confidence in all dealings.
• Navigated delicate political situations for positive outcomes.
• Provided expert guidance on foreign policy matters to support executive decisions.
• Collaborated cross-functionally to evaluate and mitigate interactions.
• Facilitated communication between government agencies, citizens and businesses.

• Utilised data visualisation tools, simplified complex topics for readership.
• Crafted compelling narratives from raw data, stimulated reader interest.
• Adhered to strict deadlines to ensure consistent publication schedule.
• Produced engaging multimedia content for increased online traffic,.
• Enhanced public knowledge by covering local and national events.
• Conducted interviews, gleaned insightful information.
• Wrote feature articles, enriched the newspaper's variety of content.
• Collaborated with editors to improve story quality.
• Produced well-written and accurate stories to deadlines.

• Managed conflict resolution to maintain a positive atmosphere.
• Coordinated private event set-up, delivering successful hosting experiences.
• Answered phone calls and inquiries, providing information and assistance to callers.
• Created a welcoming environment with friendly interactions and prompt service.
• Provided comprehensive menu knowledge for informed meal choices.
• Senior expert for the promotion of the 1000th Anniversary of the City of Gdańsk

1/ Organisation of the celebrations of the 1000th Anniversary of the City of Gdańsk - development of the programme for official guests and its implementation (visit programmes, programme coordination, development of the jubilee information and promotion strategy).

2/ Co-ordinator of MATRA programmes - project manager: Communication management and development of the local community; introduction of a new task concerning public information to the municipal office - creation of structures, practical exercise; carrying out public consultations and a public campaign concerning the development of one of the districts of the Main City – introduction of the public information into a local government administration.

• Implementation of international cooperation of the City of Krakow; contacts with partner cities; implementation of projects within international organisations; receiving foreign guests of the Mayor of
  Krakow; translation of speeches, presentations.
• Presentation of the city at fairs and expo. Coordination of the international programme on public information for the local government.
• Managed high-risk projects, ensuring safety compliance at all times.
• Performed regular system backups, preventing potential data loss.
• Maintained up-to-date industry knowledge through continuous professional development..
• Conducted comprehensive market research, resulting in informed strategic planning.
• Collaborated effectively with cross-functional teams for successful project completion.

• Customer service in a commercial company selling office supplies and supplying companies and organising the company's marketing campaign.
• Collaborated smoothly with team members for successful sales strategies.
• Assisted in developing marketing materials for promotional campaigns.
• Maintained up-to-date knowledge about market trends to strategise effectively.
• Demonstrated high level of product knowledge, increasing customer confidence.
• Enhanced customer relations by delivering exceptional service.
• Formulated persuasive sales pitches tailored according to customer needs.
• Provided bespoke solutions to customers' needs, ensuring satisfaction.

• Drafted meeting minutes for proper documentation of proceedings.
• Responded promptly to correspondence, improving company-client relations.
• Provided administrative support to senior staff easing their workloads.
• Organised company events successfully; boosted employee morale.
• Supported team projects by contributing constructive ideas and insights.
• Maintained clean and organised workspace promoting a conducive working environment.
• Updated office records with accurate, current information for reliable reference.
• Handled reception duties when needed; enhanced visitor experience.