Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Agnieszka Frys

Krakow

Summary

An experienced specialist in the gastronomic industry with extensive experience. I have many years of practice in direct customer service, team management, and organizing work in the restaurant area. Through my role as a recruiter, I have gained skills in employee selection and recruitment, which has further strengthened my interpersonal and communication abilities. I approach working with people with passion, can effectively solve problems, and build positive relationships with both customers and colleagues. I am focused on high-quality service and attention to detail, which translates into guest satisfaction and efficient team organization.

Overview

3
3
years of professional experience

Work History

Waitress

Akita Ramen
04.2023 - Current
  • Taking orders from guests, advising on the choice of dishes and beverages, providing information about the menu and ingredients.
  • Delivering orders to tables, ensuring aesthetic presentation, and adhering to service standards.
  • Issuing bills, handling cash and non-cash payments, operating POS systems.
  • Keeping the dining area tidy, maintaining the cleanliness of tables and the workspace, preparing the dining area for guests.
  • Collaborating with kitchen staff and other team members, conveying special requests from customers, resolving any issues or complaints.
  • Ensuring a pleasant atmosphere for guests, professional approach to work, building positive relationships with customers.
  • Recruiting employees for various positions in the restaurant,

Talent Acquisition Specialist

RTS People
07.2022 - 03.2023
  • Used LinkedIn Recruiter to target profiles for specialist roles, securing optimal talent to meet business needs.
  • Presented offers to selected candidates, negotiating and agreeing contract terms and conditions.
  • Interpreted wider recruitment trends and used to inform and improve company hiring processes.
  • Screened applicants to generate shortlist of high-quality candidates to match resource briefs.
  • Provided clear, objective and constructive feedback to candidates, directing to other relevant company opportunities if appropriate.
  • Sourced and connected with possible candidates using social networks to match each role with suitable talent.
  • Drafted and placed advertisements in range of relevant media to broadcast awareness of vacancies.
  • Monitored key recruitment metrics and targets, completing and presenting reports to management.
  • Used innovative and efficient techniques to source candidates internally and externally, working with third-party suppliers and agencies.

Recruiter

Capita
09.2021 - 06.2022
  • Streamlined client processes by delivering top candidates and managing hiring.
  • Completed extensive background checks on healthcare employees.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Researched and recommended new sources for candidate recruiting.
  • Planned and executed recruitment events to bring in area candidates.
  • Talked to potential hires about compensation packages and contracts.
  • Contacted all job applicants to advise concerning application status.
  • Prepared and posted job opportunities on online job boards and monitored responses.

Junior Business Development Manager

SALESmanago
01.2021 - 07.2021
  • Active customer acquisition via LinkedIn
  • Telephone and electronic customer service
  • Arranging meetings with potential clients

Education

Hospitality

Zespół Szkół Ekonomicznych Nr 1
2017

Skills

  • Direct advertising methods
  • Recruitment process outsourcing
  • Contingency searches
  • Talent diversity
  • External recruitment
  • Internal recruitment
  • Multitasking capabilities
  • Strong communication

Languages

Polish
Native language
English
Advanced
C1

Timeline

Waitress

Akita Ramen
04.2023 - Current

Talent Acquisition Specialist

RTS People
07.2022 - 03.2023

Recruiter

Capita
09.2021 - 06.2022

Junior Business Development Manager

SALESmanago
01.2021 - 07.2021

Hospitality

Zespół Szkół Ekonomicznych Nr 1
Agnieszka Frys