AGNIESZKA MARIA MIETZ-BLIJLEVEN
Osielsko
Summary
Detail-oriented professional with exceptional communication and project management skills, adept at thriving in fast-paced environments while managing multiple tasks. Recognized for a proactive approach to identifying and resolving issues, with a strong focus on optimizing processes and supporting team objectives. Experienced leader skilled in guiding teams, managing complex projects, and achieving strategic goals, known for developing efficient processes that align with organizational priorities. Committed to excellence and collaboration, ready to embrace new challenges and contribute to team success while driving impactful solutions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Head of Unit, AI/ML Engineering Team
Palo Alto Networks
08.2025 - 12.2025
- Temporary agree din advanced assignments to help in rebuilding the business
- Setting up AI/ML in cybersecurity of Palo Alto Networks XSIAM
- Building teams of Engineering Manager, AI XSIAM in Cybersecurity, AI based marketing & strategy
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced AI based remote environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Engineering Architecture Manager / Enterprise Architect / Service Delivery Manager / Senior Operations Manager / Team Manager / Cloud Solution Architect / Lead Architect
Atos GDC Global
01.2013 - 09.2025
- Lead architecture design and deployment across Azure AI Services, AI/ML/GenAI/LLM solutions, and Modern Workplace technologies (EXO, SPO, PP, Entra ID, MS Teams, Teams apps, M365 apps, W365, MS Endpoint Manager, AD, SCCM, Windows Server).
- Manage cross-functional teams and drive strategic planning, software development, and infrastructure operations.
- Managed global architecture and delivery teams across Azure/M365, AWS, GCP, and cybersecurity (SOC, Pen Testing, Forensics).
- Led AI/ML/DevOps initiatives and software development for major clients including Walt Disney, Siemens, Coca-Cola, BEH, BBC, ING, Achema, and Shell.
- Directed strategy setup and execution for enterprise architecture and service delivery.
- Oversaw infrastructure management and transformation across hybrid and cloud environments.
- Spearheaded presales innovation in AI and cybersecurity, aligning GenAI, LLMs, and secure cloud-native architectures with client needs.
- Key Achievements: Architected multitenant cloud platforms, led global security operations, and delivered AI/genAI/ML-based solutions with measurable business impact.
- Led cross-functional teams to implement IT service management best practices, enhancing operational efficiency.
- Streamlined project delivery processes, improving client satisfaction and reducing turnaround times.
- Developed strategic initiatives to optimize resource allocation and reduce operational costs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Led cross-functional teams to enhance project delivery and operational efficiency.
- Developed and implemented strategic plans to align team objectives with organizational goals.
- Fostered a culture of continuous improvement through training and mentoring of team members.
Cloud Solution Architect
Microsoft
02.2024 - 08.2025
- Direct collaboration with Customers in cloud, on-prem, hybrid environments, multi-tenancy
- Led architecture design and deployment across Azure AI Services, AI/ML/GenAI/LLM solutions, and Modern Workplace technologies (EXO, SPO, PP, Entra ID, MS Teams, Teams apps, M365 apps, W365, MS Endpoint Manager, AD, SCCM, Windows Server).
- Designed cloud architectures leveraging Azure to enhance scalability and performance.
- Collaborated with cross-functional teams to implement cloud migration strategies for enterprise clients.
- Developed best practices for deploying secure and compliant cloud solutions across various industries.
- Led workshops and training sessions to educate stakeholders on cloud capabilities and management tools.
- Analyzed emerging trends in cloud technology, advising on strategic direction for product development.
- Drove continuous improvement initiatives, optimizing existing processes for efficiency and effectiveness in solution delivery.
- Optimized cost efficiency by recommending appropriate cloud services based on client needs and budget constraints.
- Achieved increased scalability for client systems with well-designed auto-scaling policies and load balancing techniques.
Senior Project Manager / Architect / Lecturer
Crest / ISCG / International Universities
01.2019 - 01.2021
- Led anti-fraud data management and international cloud projects.
- Delivered academic lectures on cybersecurity, AI/ML, and multi-cloud solutions.
- Contributed to strategy development and technical leadership in education and enterprise projects.
- Key Achievements: Implemented AI-driven fraud detection systems and educated future IT professionals on emerging technologies.
Global Business Operations Manager / QA Engineer
Alcatel-Lucent
03.2009 - 12.2012
- Managed software development and QA for IT & telecom R&D projects.
- Led architecture, test management, and customer issue resolution for clients including Verizon and AT&T.
- Directed people management and operational strategy across global teams.
- Key Achievements: Delivered telecom software platforms and improved QA processes for global clients.
Six Sigma Project Manager / Quality Lead
Philips Lighting
08.2006 - 03.2009
- Led quality and cost-reduction initiatives in manufacturing and IT systems (SAP R3/PR4, SAP BW).
- Developed proprietary software products used with SPC on production lines and robots.
- Key Achievements: Implemented Six Sigma and Lean methodologies, improving production quality and reducing costs.
Technical Support Engineer / Medical Engineer
Medical Labs ALAB / NATO
06.2005 - 08.2006
- Managed IT and medical equipment calibration, configuration, and validation in clinical environments.
- Supported compliance and accreditation processes through TQM and quality systems.
- Key Achievements: Implemented validation tests and quality systems for lab accreditation and regulatory compliance.
Education
PhD - Artificial Intelligence/genAI/ML/LLM and Observability in Deep Brain Stimulation (DBS)
The Selinus University / University of California, Computer Science Institute
01.2025
Cybersecurity – Pen Testing – Red Team
University of Technology in Łódź
01.2025
Gold for Technology Leaders in IT
University of Cambridge
United Kingdom01.2024
Gold for Technology Leaders in IT
Paderborn University
Germany01.2024
Blue Team Cybersecurity and Red Team Cybersecurity plus CEH Red Team at EC Council
HackerU Israel
01.2024
Master Engineer of IT Science - Information Technology | Specialisation: Network Architecture, Infrastructure Management, IT Systems Design
University of Computer Science and Skills in Łódź
01.2017
Postgraduate Studies | Specialisation: Software Engineering
Poznań University of Technology
01.2013
Postgraduate Studies | Specialisation: Economic and Legal Translation in Business – English
Toruń University of Banking
01.2010
Postgraduate Studies | Specialisation: Six Sigma – Quality Management in Theory and Practice
Poznań University of Technology
01.2008
Master Engineer of Science - Science of Commodities | Specialisation: Total Quality Management, Medical Engineering
Poznań University of Economics
01.2006
Skills
- Sector Knowledge: Global IT, Media, Entertainment, Financial, Banking, Telecom, Oil/Energy, Glassworks, Information Technology, Medical Engineering, Pharmacy, Lighting, Law, Translations
- Operating Systems: Windows, Kali Linux, Unix, macOS, Google, iOS, Android
- Methodologies & Philosophy: DevOps, DevSecOps, Agile/SCRUM, Kanban, Six Sigma, PMP, Prince2, Agile, 8D, FMEA, SPC, QFD
- Technologies Used in Projects: AZURE AI/OpenAI,
- Cognitive Services, Copilot Family (Security, M365, others), SAP Hana, SAP PR4/R3, Defender Suite, SIEM/XDR, MS Dynamics 365, SharePoint Server 2013, Lawson, M365, Wireshark, pfSense, Kali LINUX, IAM, Sentinel, OneNote, Mantis, XML, TestLink, Jira, MS Project, Enterprise Architect, SharePoint Designer, GIT, SNOW, Jenkins, Jitsi
- Programming & Scripting Languages: R, Python, UML, NET, SAP, PowerShell, Bash
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Time management
- Flexible and adaptable
- Attention to detail
Accomplishments
- Collaborated with team of AI/ML experts in the development of Corporate AI and MS Copilots.
- Became MVP in Azure AI Services
- MCT, DevOps Certified
- Resolved product issue through consumer testing.
- Supervised team of 68 staff members.
Affiliations
- Project Management Institute
- Association of Information Technology Professionals
Certification
Certifications (Selected): TOGAF Practitioner, Azure Solution & Enterprise Architect, Accredited Trainer in DevSecOps, DevOps, AIOps, Agile Service Management (on demand I will share the transcript of certificates that I hold).
Additional Information
Intrested in further development in leadership role in AI.
Languages
English
Native or Bilingual
German
Limited Working
Dutch
Elementary
Polish
Native or Bilingual
Timeline
Head of Unit, AI/ML Engineering Team
Palo Alto Networks
08.2025 - 12.2025
Cloud Solution Architect
Microsoft
02.2024 - 08.2025
Senior Project Manager / Architect / Lecturer
Crest / ISCG / International Universities
01.2019 - 01.2021
Engineering Architecture Manager / Enterprise Architect / Service Delivery Manager / Senior Operations Manager / Team Manager / Cloud Solution Architect / Lead Architect
Atos GDC Global
01.2013 - 09.2025
Global Business Operations Manager / QA Engineer
Alcatel-Lucent
03.2009 - 12.2012
Six Sigma Project Manager / Quality Lead
Philips Lighting
08.2006 - 03.2009
Technical Support Engineer / Medical Engineer
Medical Labs ALAB / NATO
06.2005 - 08.2006
Cybersecurity – Pen Testing – Red Team
University of Technology in Łódź
Gold for Technology Leaders in IT
University of Cambridge
Gold for Technology Leaders in IT
Paderborn University
Blue Team Cybersecurity and Red Team Cybersecurity plus CEH Red Team at EC Council
HackerU Israel
Master Engineer of IT Science - Information Technology | Specialisation: Network Architecture, Infrastructure Management, IT Systems Design
University of Computer Science and Skills in Łódź
Postgraduate Studies | Specialisation: Software Engineering
Poznań University of Technology
Postgraduate Studies | Specialisation: Economic and Legal Translation in Business – English
Toruń University of Banking
Postgraduate Studies | Specialisation: Six Sigma – Quality Management in Theory and Practice
Poznań University of Technology
Master Engineer of Science - Science of Commodities | Specialisation: Total Quality Management, Medical Engineering
Poznań University of Economics
PhD - Artificial Intelligence/genAI/ML/LLM and Observability in Deep Brain Stimulation (DBS)
The Selinus University / University of California, Computer Science Institute
Disclaimer
I hereby give consent for my personal data included in the job offer to be processed for the purposes of recruitment under the Data Protection Act 1997 (Dz. U. No. 133, Item 833).
Core Responsibilities & Strategic Contributions
- Strategic IT & Business Architecture: Lead enterprise-wide architecture initiatives, including advanced algorithms, LLM- and AI-driven diagnostic systems, and cybersecurity frameworks—covering SOC implementation with SIEM/XDR, Digital Forensics and Incident Response (DFIR), and Forensic IT—while aligning with business processes, organisational structures, and enabling technologies.
- Strategic IT Leadership & People Management: Led global architecture and transformation initiatives by managing senior teams of architects, engineers, and service delivery managers. Delivered AI and diagnostics systems aligned with business strategy, while maintaining the lowest attrition rate, top-tier CSI, and high team satisfaction across complex, regulated environments.
- Strategy Setup & Roadmapping: Define and execute long-term IT strategies and architectural roadmaps that align with business goals. Lead strategic planning sessions and impact assessments to ensure technology investments deliver measurable value.
- Software Development Oversight: Guide full lifecycle software development across enterprise platforms, ensuring scalability, security, and compliance. Collaborate with cross-functional teams to deliver innovative solutions in AI, diagnostics, and smart manufacturing.
- Infrastructure Management: Oversee cloud and hybrid infrastructure operations, ensuring resilience, performance, and security. Implement modernisation initiatives and manage infrastructure architecture across Azure, GCP, and AWS environments.
- Cross-Industry Collaboration: Partner with global stakeholders across Pharma, Automotive, IT, Software Development, and Telecom sectors to deliver scalable, secure, and future-ready platforms.
- Cybersecurity & Risk Management: Architect and implement cybersecurity Well-Architected frameworks (SOC, DFIR, Forensics, Anti-Fraud) across cloud and hybrid environments, ensuring compliance with global standards.
- AI & Emerging Tech Leadership: Drive R&D in AI/genAI/LLM/ML, with a focus on advanced algorithms in medicine, finance, and smart manufacturing.
- Innovation & Technology Evaluation: Conduct PoCs, PoVs, and feasibility studies to assess emerging technologies and modernise legacy platforms.
- Change & Impact Management: Lead impact assessments, risk mitigation, and change enablement for complex system transformations.
- Presales Solution Architecture: Collaborate with sales and technical teams to design tailored, value-driven solutions for clients. Deliver compelling proposals, demos, and architectural blueprints that support strategic bids and drive customer engagement.
Continous learning, travels, music, driving a car.
Expert