

Business systems analyst with 6+ years of experience in the aviation industry. Expertise in collaborating with business customers, analyzing needs, defining processes, negotiating and verifying requirements, along with preparing documentation. I focus on productive and collaborative relationships with partners and teams, as well as a creative and open-minded approach to processes
Design Thinking and Usability
UML, BPMN 20
SQL
Agile
Jira/Confluence
Microsoft Power Platform
Agile expertise
Software development life cycle
Stakeholder relations
Process documentation
Problem-solving abilities
Teamwork and collaboration
Time management
Active listening
Team building
Problem-solving aptitude
Analytical thinking
Agile methodologies
Analytical skills
Project documentation
Change management
Systems analysis
Technical analysis
Data mapping
Business process modeling
Documentation
IREB CPRE Foundation Certificate
IREB CPRE Foundation Certificate