Agnieszka Smydra

• Demonstrated strong organization skills and ability to work effectively as part of a team in fast-paced environments, resulting in successful completion of complex projects and tasks.
• Proven ability to work well under pressure and think logically in resolving service desk tickets to a high standard.
• Natural people skills and excellent communication abilities, with a track record of building positive relationships with colleagues and customers.
• Proficient in various computer programs and systems, including [list specific software or systems].
• Skilled in accurate record keeping and maintaining detailed documentation.
• Strong analytical and problem-solving skills, with experience resolving complex technical issues.
• Committed to continuous learning and professional development, with a flexible and adaptable attitude towards new challenges.

I improved the monthly billing system from 3 days to one by creating an Excel-based system and tables

• First AID Course 2016
• Award In premising Food Safety in Catering – Level 3 (June 2014)
• Primary Course In The Principles And Practices Of Food Safety (September 2011)
• Full Clean Driver’s License B since April 1998

• Master Certificate in PME Professional Diploma in Cake Decorating ( 3 modules completed : Sugar Paste, Royal Icing & Sugar Flowers ) – December 2011 – December 2013
• Professional Pastry Course with Cedric Grolet @ Culinary Academy, Kiev International (July 2016 – Present)
• First place winner in the crochet section of the Best Christmas Tree Decoration contest.
• 1st/2nd/3rd place winner in multiple categories of cake decoration contests, including sugar paste, royal icing, and biscuit decorations.

• Demonstrated strong organizational skills and ability to work effectively as part of a team in fast-paced environments, resulting in the successful completion of complex projects and tasks.
• Proven ability to work well under pressure and think logically in resolving service desk tickets to a high standard.
• Proficient in various computer programs and systems, including SAP - PO, Microsoft Office,
• Skilled in accurate record keeping and maintaining detailed documentation.
• Strong analytical and problem-solving skills, with experience resolving complex technical issues.
• Committed to continuous learning and professional development, with a flexible and adaptable attitude toward new challenges.