Agnieszka Szczepaniak
Łódź
Overview
9
9
years of professional experience
Work history
Master Data Management Specialist
Infosys Poland
Łódz
03.2021 - Current
- Standardization of product information based on GS1 Organization requirements via internal application and SAP ERP system
- Communication with customers and other stakeholders on a daily basis
- Weekly reports creation using Power BI dashboard
- Maintenance of GTIN information based on customer’s requests and analysis of potential technical errors
- Creation of process manuals and SOP documentation
Order Management Specialist
Philips
Łódź
04.2020 - 02.2021
- Sales Order creation and end-to-end management
- Maintenance of high customer service
- Good communication with other teams and departments involved in the process
- Reporting of orders’ statuses, daily objectives and goals achieved
Order Management Specialist
Infosys Poland
05.2019 - 03.2020
- Sales Orders creation and changes in SAP
- Analysis of Phase-In, Phase-Out requests
- Daily monitoring of shipments and deliveries
- Preparation of weekly reports with statuses of the orders
- Contact with Customers via e-mail and phone communication
Senior Process Executive
Infosys Poland
04.2018 - 04.2019
- Monitoring Client's funds and promotions
- Management of user's accesses
- Preparation of weekly and ad-hoc reports
- Issue resolution connected to Customer's system
Quality SPOC
Infosys Poland
Łódź
10.2017 - 03.2018
- Daily audits on the cases processed by Team
- Preparation of weekly reports based on audits done
- Root cause analysis and preparation of action plan
- Revision of Standard Operating Procedures
Process Executive
Infosys Poland
10.2016 - 09.2017
- Purchase Orders creation and changes in SAP
- E-mail communication with Clients
- Preparation of weekly reports
- Blocked Invoices analysis and resolution
Procurement Trainee
Infosys Poland
04.2016 - 09.2016
- Purchase Orders creation and changes in SAP
- E-mail communication with Clients
Education
Master's degree - Logistics
University of Lodz
10.2017 - 12 2019
Bachelor's degree - Linguistics for Business
University of Lodz
10.2014 - 6 2017
Skills
- Good communication skills
- Attention to details
- Fast learning
- Ability to quickly adapt to new responsibilities
- Knowledge of SAP ERP system
- Good command of Microsoft Excel
Languages
English
Advanced
German
Elementary
Affiliations
- Culture of South Korea
- Mountain hiking
- Horror and fantasy literature
Timeline
Master Data Management Specialist
Infosys Poland
03.2021 - Current
Order Management Specialist
Philips
04.2020 - 02.2021
Order Management Specialist
Infosys Poland
05.2019 - 03.2020
Senior Process Executive
Infosys Poland
04.2018 - 04.2019
Quality SPOC
Infosys Poland
10.2017 - 03.2018
Master's degree - Logistics
University of Lodz
10.2017 - 12 2019
Process Executive
Infosys Poland
10.2016 - 09.2017
Procurement Trainee
Infosys Poland
04.2016 - 09.2016
Bachelor's degree - Linguistics for Business
University of Lodz
10.2014 - 6 2017
Similar Profiles
Janusz KućJanusz Kuć
Senior Process Executive – Finance & Accounting at Infosys PolandSenior Process Executive – Finance & Accounting at Infosys Poland
Amanuel LefeboAmanuel Lefebo
Senior Master Data Analyst at Infosys PolandSenior Master Data Analyst at Infosys Poland
Ishimwe Bwiza StellaIshimwe Bwiza Stella
Senior Process Executive (p2p) at Infosys PolandSenior Process Executive (p2p) at Infosys Poland
Lizi MuseridzeLizi Museridze
Process Specialist at Infosys PolandProcess Specialist at Infosys Poland
Piotr Skweres - BłochPiotr Skweres - Błoch
Physical Worker at Uniq LogisticPhysical Worker at Uniq Logistic