Overview
Work History
Education
Skills
Languages
Custom
Personal Information
Timeline
Generic
Agnieszka Zdybel

Agnieszka Zdybel

Gdańsk,Poland

Overview

2
2
Languages
11
11
years of professional experience

Work History

Head of Sales Administration EMEA & APAC

Luminator Technology Group
09.2023 - Current
  • Led and managed all administrative operations to ensure efficient day-to-day business functions
  • Developed, implemented, and improved administrative policies, procedures, and systems
  • Streamlined administrative processes to improve productivity and service
  • Supervised and mentored administrative staff, including recruitment, training, and performance management
  • Managed office budgets and monitored expenses to optimize resource allocation
  • Oversaw contract administration and maintained customer relationships to enhance service delivery
  • Ensured compliance with company policies, legal requirements
  • Coordinated executive meetings and prepared reports to support informed decision-making

Operations Team Leader

Arrow Services Sp. z o.o.
12.2022 - 08.2023

Operations Team Manager

Arrow Services Sp. z o.o.
10.2020 - 11.2022

Operations Team Leader

Arrow Services Sp. z o.o.
10.2019 - 10.2020

Supervisor Operations

Arrow Services Sp. z o.o.
10.2018 - 10.2019

Operations Administrator

Arrow Services Sp. z o.o.
04.2018 - 10.2018

NPI Deputy Manager

Elhurt Sp. z o.o.
01.2018 - 04.2018

NPI Specialist

Elhurt Sp. z o.o.
11.2016 - 01.2018

NPI Assistant

Elhurt Sp. z o.o.
12.2015 - 11.2016

Education

Master of Science - Commodity Science

Gdynia Maritime University
Gdańsk
11-2018

Bachelor of Science - Engineering Management

Gdansk University of Technology
Gdynia
03-2016

Skills

  • Contract administration
  • Salesforce
  • SAP
  • Microsoft Dynamics
  • Microsoft Office
  • AutoCAD
  • InforLN
  • Works under pressure
  • Organisational skills
  • Time management
  • Self-motivated
  • Communication

Languages

English
Advanced
C1
German
Advanced
C1

Custom

  • 2011-12-01, German Language Certificate of the Education Ministers Conference – (DSD 2), C1
  • 2016-09-01, Negotiation Certificate
  • 2016-10-01, Lean Six Sigma Training
  • 2017-06-01, Consultative Sales Certificate

Personal Information

Hobbies: Motorization, Snowboard, Baking

Timeline

Head of Sales Administration EMEA & APAC

Luminator Technology Group
09.2023 - Current

Operations Team Leader

Arrow Services Sp. z o.o.
12.2022 - 08.2023

Operations Team Manager

Arrow Services Sp. z o.o.
10.2020 - 11.2022

Operations Team Leader

Arrow Services Sp. z o.o.
10.2019 - 10.2020

Supervisor Operations

Arrow Services Sp. z o.o.
10.2018 - 10.2019

Operations Administrator

Arrow Services Sp. z o.o.
04.2018 - 10.2018

NPI Deputy Manager

Elhurt Sp. z o.o.
01.2018 - 04.2018

NPI Specialist

Elhurt Sp. z o.o.
11.2016 - 01.2018

NPI Assistant

Elhurt Sp. z o.o.
12.2015 - 11.2016

Master of Science - Commodity Science

Gdynia Maritime University

Bachelor of Science - Engineering Management

Gdansk University of Technology
Agnieszka Zdybel