Aida Rakhimova

• Collaborated with team members to improve production processes and maintain quality standards.
• Operated various types of machinery, demonstrating versatility and adaptability within the manufacturing environment.
• Maintained attention to detail and quality control under the pressure and ensure safety protocols.

• Assisted in the opening process of a new establishment, conducted surveys and analyzed customer feedback.

• Helped organize and set up work processes prior to the opening.

• Monitored service quality and provided feedback for improvement.

• Delivered outstanding customer service in a high-pressure, fast-paced hospitality environment.
• Promoted to Guest Relations & Banquet Coordinator due to strong interpersonal and organizational skills.
• Managed banquet inquiries, gave venue tours, and collaborated with chefs to develop tailored menus.
• Coordinated floor staff and oversaw event logistics to ensure smooth service and guest satisfaction.
• Acted as the main point of contact for event clients, resolving issues and ensuring high service standards.
• Maintained attention to detail and calm demeanor in stressful situations, meeting guest expectations at all times.

• Actively contributed to business development by identifying growth opportunities, increasing sales, and improving customer satisfaction.
• Provided exceptional service to international guests in a high-demand environment, consistently achieving high customer satisfaction scores.
• Collaborated with the team to implement new strategies and initiatives that boosted revenue and enhanced overall guest experience.

• Provided academic support to small groups of children (4–8 students) in a structured after-school environment.
• Delivered curriculum-based material across multiple subjects (Math, Language, Science), ensuring clear understanding and individualized progress.
• Developed leadership, communication, and classroom management skills, including conflict resolution within group settings.
• Maintained a supportive, safe, and educational atmosphere that fostered learning, discipline, and engagement.