Aimee Milaine Evindi Samba

•Answer incoming customer calls

•Stay updated on product knowledge

•Create lasting relationships

Documented customer interactions and transactions, maintaining accurate records of all dealings.

•Update customer service databases

•Keeping records of customer interactions, transactions, comments, and complaints.

•Communicating and coordinating with colleagues as necessary.

•Providing feedback on the efficiency of the customer service process.

• Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
• Developed recruiting strategies to identify qualified candidates and build network.
• Advertised job opportunities on social media platforms and job boards.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Studied job descriptions and qualifications to determine applicant requirements.
• Collaborated with hiring managers to understand job requirements and expectations.
• Operated and maintained applicant tracking and candidate management systems.

• Embassy of the Republic of Poland Abuja, Nigeria
• Receive, register applications in the Consular section and conduct visa interviews
• Supervise timely collection, receive and process the incoming mails
• Coordinate and ensure timely dispatching of the Embassy’s mails
• Keep up to date the contact lists of the Embassy and answer telephone calls related to the Consular section
• Prepare diplomatic notes pertaining to consular matters
• Assist in acquiring information, data statistics regarding consular matters in Nigeria and countries of additional accreditation
• Assist in verification of companies and their registration or statutory documents
• Prepare diplomatic notes pertaining to consular matters
• Supervise timely preparation of administrative reports, including stock reports for cleaning and household materials
• Reviewed files, records and other documents to obtain information to respond to requests.
• Utilized office management software to record and track customer information.

• Write letters and send them to appropriate bodies, and receive incoming mails
• Create specific strategies for easier and effective execution of projects
• Maintain contacts with potential stakeholders who may be interested in investing in project
• Maintain contacts with potential stakeholders who may be interested in investing in project
• Keep records of all information related to project for documentation, clarification and presentation to management
• NATIONALITY

• Of Budget and National Planning Abuja, Handle requests and transactions, or direct the matter or person to the proper department
• Perform data gathering and research activities and provide reports or summaries of information collected
• File documents; develop and modify filing practices – this includes the usage of electronic in addition to paper records
• Initiating conversation to cover organisations' immediate needs

• Initiating conversation to cover organisations' immediate needs
• Screening and transferring all incoming telephone calls to employees’ individual extension
• Taking messages, where necessary for staff members absent from the office
• Informing staff members of the arrival of their different visitors and ensuring visitors are given directions to the office where they are meeting the staff members
• Attend to incoming correspondences and file appropriately
• Serial arrangement of charity books in the archives and stores
• Maintaining records of correspondences from other organisations
• Updating request made by the organisations into the system and respective files
• Initiating conversation to cover organisations' immediate needs
• Performing certain secretarial duties, photocopying, opening of mail and typing documents.