Aisha Machingauta
IT SPECIALIST
Warsaw,14
Summary
Skilled IT specialist with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge . Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
1
1
Language
6
6
years of post-secondary education
3
3
years of professional experience
Work History
IT Specialist
ECONET
MUTARE , MANICALAND
01.2020 - 09.2021
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Monitored systems in operation and input commands to troubleshoot areas
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Uploaded new software, rolled out updates and applied patches to servers upon release to thwart threats from penetrating networks.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Performed server backups and changed and replaced backup tapes daily.
- Processed support requests weekly for technical assistance on wide range of issues related to software.
Sales Associate
majhid bookstore
Mutare, Manicaland
12.2019 - 06.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved perfect attendance and on-time record.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Education
High School Diploma -
Mutare Girls HIGH
MUTARE ZIMBABWE 01.2014 - 11.2017
High School Diploma -
Paulington High
MUTARE ZIMBABWE 03.2018 - 11.2019
No Degree - Psychology
University of Economics And Human Sciences
Warsaw POLAND 10.2020 - Current
Skills
Technical issue analysis
Timeline
No Degree - Psychology
University of Economics And Human Sciences
10.2020 - Current
IT Specialist
ECONET
01.2020 - 09.2021
Sales Associate
majhid bookstore
12.2019 - 06.2021
High School Diploma -
Paulington High
03.2018 - 11.2019
High School Diploma -
Mutare Girls HIGH
01.2014 - 11.2017
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