Aiya Baizhanova
Warsaw
Summary
Business Management student with recruitment, client relations, and administrative support experience. Demonstrates strong organizational, problem-solving, and teamwork skills. Adaptable and ready to contribute to HR, business operations, and project management initiatives.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Teslamed Diagnostic Center
06.2023 - 10.2023
- Interacted with clients - answered calls, made appointments, created medical records, drew up contracts for the provision of services and receipts for their payment.
- The key task was to provide high-quality service to visitors, to ensure a comfortable and efficient stay in the clinic, so that the patient would want to go to the same medical institution again in the future.
Recruiting Intern
Mold Services Z O.O.
01.2023 - 04.2023
- Delivered detailed recruiting materials to ensure client satisfaction and addressed inquiries promptly.
- Provided customized employment service guidance to resolve challenges effectively.
- Ensured client needs were met through comprehensive recruitment resources and responsive communication.
Front Office Specialist
Rahat Palace Hotel
03.2022 - 10.2022
- Coordinated client consultations to deliver tailored hotel services based on visitor requests.
- Supervised employee and departmental efforts to address client needs efficiently.
- Collaborated with colleagues to devise quick, innovative solutions for customer inquiries.
- Facilitated team communication, ensuring alignment between staff and clients for optimal service delivery.
Education
B.A. - Management Major in Project Management
Vistula University of Business and Finance
Warsaw08.2026
Skills
- HR and recruitment
- Candidate sourcing
- Client relationship management
- Administrative scheduling
- Document preparation
- Communication skills
- Teamwork and adaptability
- Problem-solving
- Time management
- MS Office Suite
- Google Workspace
- Oracle Hospitality OPERA PMS
LANGUAGE
Kazakh: Native
Russian: Fluent
English: B2
Korean: TOPIK 1-2 (A2-B1)
Polish: A1
Timeline
Medical Receptionist
Teslamed Diagnostic Center
06.2023 - 10.2023
Recruiting Intern
Mold Services Z O.O.
01.2023 - 04.2023
Front Office Specialist
Rahat Palace Hotel
03.2022 - 10.2022
B.A. - Management Major in Project Management
Vistula University of Business and Finance
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