Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Agata John-Dworakowska

Warsaw,14

Summary

Administrative professional with experience in global firms. Passionate about development, planning and implementation of user-friendly solutions. Fan of interior design and mountain excursions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Office Manager/Administrative Manager

Deloitte Legal
03.2021 - Current
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Established team priorities, maintained schedules and monitored performance.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
  • Reported to senior management on organizational performance and progress toward goals.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees.
  • Implemented new software tools, increasing efficiency in task completion across teams.
  • Delivered performance reviews.
  • Organized travel arrangements for executives.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Provided professional services and support in a dynamic work environment.

Head Assistant/Internal Trainer

White & Case
08.2008 - 02.2021
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Prepared PowerPoint presentations for senior-level staff with attention to detail.
  • Trained and supervised employees on office policies and procedures.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Handled confidential information with discretion, maintaining a high level of trust among employees and executives alike.
  • Implemented effective document storage solutions that ensured easy access while maintaining confidentiality standards.
  • Proofread and edited documents for accuracy and grammar.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted in the hiring process by screening resumes, scheduling interviews, and conducting reference checks for potential candidates.
  • Reviewed, formatted and printed documents for signing meetings/closings.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Recruited and trained new members of administrative team.
  • Wrote training manuals for employees.
  • Analyzed team performance and identified opportunities for additional training.
  • Streamlined onboarding process for new hires with the creation of a detailed orientation program.

French Teacher

Słowacki High School
09.2008 - 09.2011
  • Developed course curriculum, lesson plans and supplemental materials to support student success.
  • Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
  • Increased language retention through regular oral assessments and constructive feedback.
  • Facilitated learning of French language using variety of instructional methods, resources and technological tools.
  • Improved student fluency in French by incorporating immersive activities and authentic materials.
  • Communicated with students in French to foster oral proficiency.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.

Education

Postgraduate Studies - Trainers of Business, Education And Administration

SWPS
06.2015

Postgraduate Studies - Psychology in Business

Łazarski University
Warsaw, Poland
06.2013

Master of Arts - Department of Neophilology/French Studies

University of Warsaw
10.2008

Skills

  • Onboarding and Orientation
  • Team Leadership
  • Training and Development
  • Administrative Support
  • Team Supervision
  • Document Management
  • Performance reviewing
  • Office Management
  • Administrative Oversight
  • Employee Training
  • Operations Management

Languages

Polish
Native language
English
Advanced
C1
French
Advanced
C1

Certification

CAE

Additional Information

practice knowledge of MS Office environment and Litera Tools

interior design course

Timeline

Office Manager/Administrative Manager

Deloitte Legal
03.2021 - Current

French Teacher

Słowacki High School
09.2008 - 09.2011

Head Assistant/Internal Trainer

White & Case
08.2008 - 02.2021

Postgraduate Studies - Trainers of Business, Education And Administration

SWPS

Postgraduate Studies - Psychology in Business

Łazarski University

Master of Arts - Department of Neophilology/French Studies

University of Warsaw

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Agata John-Dworakowska