Aklilu Madalcho
Krakow
Summary
Organized Editor with 12 years of academic experience, and 9 months youtube video content moderator skills. Trained in leadership and offering meticulous eye for scheduling and proofreading details. Innovative problem-solver with approachable attitude and insightful critical thinking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, and help the team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CONTENT REVIEW ASSOCIATE
Genpact
01.2023 - 09.2023
- Conducted thorough content reviews on 120-200 videos per day to ensure compliance with company guidelines and policies
- Demonstrated exceptional attention to detail in reviewing and analyzing large volumes of content
- Identified and flagged inappropriate or harmful content for removal
- Collaborated with cross-functional teams to provide insights and feedback to improve content moderation processes.
- Responded to user review inquiries with high quality, speed, empathy and accuracy
- Investigated and resolved issues regarding content reported for account support and safety
- Remained neutral and reviewed work as defined by policies and procedures and kept personal bias and opinions aside
LECTURER/ASSISTANT PROFESSOR
Wolaita Sodo University
10.2016 - 10.2020
- Published 20 academic papers and actively participated in research projects
- Provided academic guidance to 25 students, supporting their personal and professional development.
- Participated in weekly faculty meetings and contributed to curriculum review
- Reviewed teaching activities and identified and implemented strategies to improve student learning outcomes
- Provided constructive and timely feedback to students to advise on areas of concern and suggest improvements
- Developed easy and open rapport with students to encourage engagement and academic progress
HIGHER EDUCATION MANAGEMENT INFORMATION SYSTEM
Wolaita Sodo University
09.2019 - 09.2020
- Led 92% successful implementation of new student information system.
- Conducted tracer study for graduates, and advised Faculties to increase skill training and job-fair
Department Head
Wolaita Sodo University
10.2018 - 09.2019
- Implemented innovative strategies to improve departmental efficiency by 20% and student outcomes by 16%.
- Fostered collaborative and inclusive environment, promoting interdisciplinary research and cross-departmental collaboration
- Served as liaison between faculty, administration, and students, addressing their needs and concerns promptly
- Successfully led and managed department of 35 faculty members.
INSTRUCTOR/LECTURER
Jigjiga University
09.2009 - 10.2016
- Collaborated with 20 faculty staffs to create meaningful learning experiences
- Mentored and advised 25 students per year to explore career pathways based and amplify knowledge, skills and strengths
- Participated in 6 conferences and professional development opportunities per year to stay up-to-date with latest trends in field
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms
UNIVERSITY DEPARTMENT HEAD
Jigjiga University
07.2013 - 10.2016
- Served needs of 30 staffs and 120 students per day as head of department
- Implemented innovative strategies to improve department performance and student outcomes by 23%
- Fostered positive work environment, promoting collaboration and professional development opportunities.
Education
Ph.D. -
University of Agriculture in Krakow
Krakow, Poland11.2024
Master of Science -
Hawassa University
Wondo Genet, Ethiopia11.2012
Bachelor of Science -
Hawassa University
Wondo Genet, Ethiopia07.2009
Skills
- Time Management
- Multitasking
- Attention to detail
- Microsoft Office
- Customer Service
- Conflict Resolution
- Cross-Functional Communication
- Critical Thinking
- Proofreading
- Content Analysis
- File and Records Management
- Social Media Monitoring
Accomplishments
- Accurately and efficiently monitor, review and manage user-generated content across multiple platforms to enforce community guidelines, terms of service and other policies.
Personal Information
Date of Birth: 03/14/86
Certification
- Genome BITS wave for Beginners Generative AI, Genpact-7/19/2023
- CYBERSECURITY Training , Genpact- 5/4/2023
- Lean and Six Sigma | Beginner, Genpact-4/19/2023
- Genome BITS wave for Beginners customer care, Genpact-3/28/2023
- Introduction to managing unconscious bias, Genpact - 1/9/2023
- Accounts Payable Overview, Genpact - 1/12/2023
- Lean Digital Aware 2.0 Assessment, Genpact- 1/10/2023
- BASIC R Basic Operations part 1, Genpact-6/13/2023
Languages
English
Proficient
C2
Timeline
CONTENT REVIEW ASSOCIATE
Genpact
01.2023 - 09.2023
HIGHER EDUCATION MANAGEMENT INFORMATION SYSTEM
Wolaita Sodo University
09.2019 - 09.2020
Department Head
Wolaita Sodo University
10.2018 - 09.2019
LECTURER/ASSISTANT PROFESSOR
Wolaita Sodo University
10.2016 - 10.2020
UNIVERSITY DEPARTMENT HEAD
Jigjiga University
07.2013 - 10.2016
INSTRUCTOR/LECTURER
Jigjiga University
09.2009 - 10.2016
Ph.D. -
University of Agriculture in Krakow
Master of Science -
Hawassa University
Bachelor of Science -
Hawassa University
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