ALAZER DIRBISA

• Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity, and other metrics.
• Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.
• Ensured seamless gameplay experience for end-users by rigorously testing various game components.

• Responding to customer inquiries and addressing concerns promptly and professionally
• Resolving customer issues by investigating and finding effective solutions
• Processing orders, tracking shipments, and managing returns or exchanges
• Upholding company policies and delivering exceptional service in all customer interactions.

Handling incoming phone calls, emails, and mail, ensuring prompt and professional responses.

Organising and maintaining files, records, and documents, both physically and electronically.

Assisting in the preparation of reports, presentations, and other relevant documents.

Conducting research and gathering information as required for variousrojects or initiatives.

Coordinating travel arrangements and accommodations for staff members.