Albert Kwietniewski
Wrocław
Profil zawodowy
Detail-oriented finance and operations professional with 5+ years of experience in international environments, specializing in e-invoicing, billing, compliance and ERP processes. Experienced in Oracle, ServiceNow, Navision and IFS, with strong knowledge of VAT, customs and audit support. Fluent in Italian, with a focus on accuracy, problem-solving and continuous improvement.
Podsumowanie
3
3
Languages
12
12
years of post-secondary education
9
9
years of professional experience
Doświadczenie
Customer Specialist Italy | E-Invoicing &Billing
PPG Global Business Services Poland
Wrocław
05.2025 - 09.2026
- Managed end-to-end e-invoicing and billing processes, ensuring compliance, accuracy and operational continuity.
- Coordinated invoice-related system improvements and compliance projects, including EDI and self-billing implementations.
- Oversaw billing reconciliation, credit/debit memo processing and month-end activities across multiple ERP systems.
- Supported VAT, Intrastat and other tax-related processes, ensuring regulatory compliance and audit readiness.
- Collaborated with IT, Finance, Sales, Credit and external stakeholders to resolve operational issues and improve processes.
- Managed customer master data and supported international invoicing, delivery verification and VAT compliance.
- Prepared documentation and data for internal SOX controls and external tax and financial audits.
- Provided cross-functional support across Oracle, ServiceNow, Navision and IFS, contributing to efficient and standardized finance operations.
Import Data Officer (with Italian)
UPS Global Business Services Polska
Wrocław
10.2021 - 05.2025
- Managed and verified customs documentation for non-EU imports, including commercial invoices, packing lists, customs declarations and supporting documents.
- Coordinated import clearance processes and ensured compliance with customs, trade and import regulations.
- Prepared and maintained documentation required for the import of regulated goods, including sanitary, veterinary and other relevant permits and certificates.
- Liaised with customs authorities, customs brokers, suppliers and internal departments to ensure smooth and timely clearance of shipments.
- Monitored customs requirements and supported the resolution of documentation discrepancies, ensuring accuracy and regulatory compliance.
- Maintained complete and well-organized import records, permits and customs documentation in internal systems.
- Supported the business in cross-border trade activities by ensuring that required documentation and approvals were in place prior to shipment clearance.
Assistant Manager
AmRest & Express Oriental
Wrocław
11.2017 - 10.2021
- Led daily operations, shift planning and team performance, ensuring smooth and efficient workflow.
- Managed staffing, HR administration, payroll-related tasks and employee schedules.
- Oversaw costs, stock levels and supply processes, supporting operational efficiency.
- Ensured compliance with HACCP, OHS, fire safety and sanitary requirements.
- Maintained high customer service standards and a safe, well-organized working environment.
Wykształcenie
Bachelor's Degree - Finance and Accounting
Uniwersytet WSB Merito
Wrocław 10.2017 - 09.2026
Economist Technician -
Zespół Szkół nr 1 im. Stefanii Sempołowskiej
Puławy 09.2014 - 05.2017
Accounting Intern -
Zakład Usług Komunalnych
Puławy 03.2016 - 04.2016
Customer Service Trainee -
Nadwiślański Bank Spółdzielczy
Puławy 10.2014 - 11.2014
Umiejętności
- E-Invoicing & Invoicing Compliance
- Billing & Accounts Receivable Processes
- VAT & Customs Compliance
- ERP Systems: Oracle, Navision, IFS
- ServiceNow & Issue Resolution
- Data Reconciliation & Financial Controls
- International Trade & Import Documentation
- SOX & Audit Support
- Customer & Master Data Management
- Process Improvement & Problem Solving
- Analytical & Detail-Oriented Approach
- Stakeholder Management & Communication
- Cross-Functional Collaboration
- Organization & Time Management
- MS Excel – Intermediate
Languages
Italian
Zaawansowany
C1
Polish
Biegły
C2
English
Średnio zaawansowany
B1
Social Media
linkedin.com/in/albertkwietniewski-a59530292
Oś czasu
Customer Specialist Italy | E-Invoicing &Billing
PPG Global Business Services Poland
05.2025 - 09.2026
Import Data Officer (with Italian)
UPS Global Business Services Polska
10.2021 - 05.2025
Assistant Manager
AmRest & Express Oriental
11.2017 - 10.2021
Bachelor's Degree - Finance and Accounting
Uniwersytet WSB Merito
10.2017 - 09.2026
Accounting Intern -
Zakład Usług Komunalnych
03.2016 - 04.2016
Customer Service Trainee -
Nadwiślański Bank Spółdzielczy
10.2014 - 11.2014
Economist Technician -
Zespół Szkół nr 1 im. Stefanii Sempołowskiej
09.2014 - 05.2017