Iga Trepanowska
Kolno
Summary
Certified yoga instructor with experience in managing small teams, running a small business, and delivering exceptional customer service. Proficient in sales, team leadership, and client relations, I bring a results-oriented approach to every aspect of my work. Passionate about promoting health and well-being, I possess strong organizational and communication skills, creating positive and supportive environments for clients and colleagues. Thriving on adaptability and continuous growth, I eagerly seek new challenges to contribute to success in dynamic, client-focused settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Yoga Teacher
Joga Marzeń
01.2025 - Current
- Instructed students in breathing, meditation and yoga poses to improve strength and flexibility.
- Established a welcoming and inclusive environment for students of all skill levels, fostering community growth.
- Planned, set up and led yoga classes for beginner through advanced practitioners.
- Promoted mindfulness and stress reduction through the integration of meditation techniques in classes.
Small Business Owner
Firma Handlowo - Usługowa Iga Trepanowska
10.2020 - 09.2024
- Established strong customer relationships through excellent communication and attentive service.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
Hotel Staff Member
Hotel Fljótshlið and Smáratún Farm Eco-Lodges
02.2023 - 09.2023
- Resolved guest complaints using active listening skills and empathy to ensure their satisfaction.
- Maintained a clean, safe, and welcoming environment.
- Managed deep-cleaning projects during low occupancy periods.
- Mentored new hires in proper housekeeping techniques.
- Served food and beverages with focused attention to customer needs.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Greeted incoming visitors and customers professionally and provided friendly assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Cashier
E.Leclerc
10.2020 - 04.2021
- Operated cash register for cash, check, and credit card transactions
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
Grocery Store Manager
MIX Trepanowski
06.2017 - 03.2021
- Improved customer satisfaction levels by maintaining a well-stocked and organized store environment.
- Managed store budget for maximum profitability.
- Coordinated special events such as promotional sales, seasonal celebrations, and in-store demonstrations to generate additional revenue.
- Increased employee productivity through comprehensive training programs on efficient work techniques and best practices.
Pharmacy Assistant
Apteka Dr. Max
03.2020 - 05.2020
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received incoming supplies and stocked in correct locations.
Kitchen Helper
Meat Shack BBQ
01.2020 - 03.2020
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Assisted chefs with various cooking tasks
Grocery Store Worker
MIX Paweł Trepanowski
05.2015 - 06.2017
- Developed strong relationships with repeat customers, fostering brand loyalty and encouraging long-term patronage.
- Maintained a high level of product knowledge, staying informed on new items or changes within the store assortment.
- Communicated with customers politely and professionally to uphold store standards.
- Operated cash register
- Helped customers complete purchases
Education
Bachelor - English Philology
Uniwersytet WSB Merito
Gdansk, Poland10.2023
Skills
- Individual mentoring
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Business marketing
- Positive attitude
- Clear communication
- Sales techniques
- Influencing skills
- Teamwork and collaboration
Certification
- Driving license B
- Yoga Teacher Certificate - The Peaceful Warriors - Bali, Indonesia - 200H RYS Teacher Training Hatha & Vinyasa Yoga
Languages
Polish
Native language
English
Advanced
C1
Spanish
Intermediate
B1
Hobbies and Interests
- yoga
- meditation
- social media
- environmental protection
- self development
- singing
- foreign languages
Personal Information
Date of Birth: 09/02/98
Timeline
Yoga Teacher
Joga Marzeń
01.2025 - Current
Hotel Staff Member
Hotel Fljótshlið and Smáratún Farm Eco-Lodges
02.2023 - 09.2023
Small Business Owner
Firma Handlowo - Usługowa Iga Trepanowska
10.2020 - 09.2024
Cashier
E.Leclerc
10.2020 - 04.2021
Pharmacy Assistant
Apteka Dr. Max
03.2020 - 05.2020
Kitchen Helper
Meat Shack BBQ
01.2020 - 03.2020
Grocery Store Manager
MIX Trepanowski
06.2017 - 03.2021
Grocery Store Worker
MIX Paweł Trepanowski
05.2015 - 06.2017
Bachelor - English Philology
Uniwersytet WSB Merito
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