Albert Radzicki
Ólafsvik
Summary
Highly motivated and customer-focused professional with diverse experience in sales, customer service, and operational roles, including positions as kitchen assistant, housekeeper, restaurant waiter, and hotel receptionist. Fluent in English and Spanish, with a passion for travel, yoga, spirituality, and maintaining a healthy lifestyle. Extroverted with excellent interpersonal skills, adept at building relationships and fostering a welcoming atmosphere. Adaptable and quick learner, committed to personal well-being and continuous growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Assistant
Hótel Búðir
05.2025 - Current
- Responsible for preparing and plating cold starters and desserts with precision and consistency.
- Assisted on the pass during service, ensuring smooth communication between kitchen and front of house.
- Prepared a variety of garnishes to support the hot and cold kitchen sections.
- Carried out daily mise en place and prep tasks to ensure readiness for lunch and dinner services.
- Prepared staff meals (lunch service), following nutritional and time constraints.
- Maintained high hygiene standards and worked efficiently under pressure in a fast-paced kitchen environment.
Housekeeper /Restaurant Waiter /Hotel Receptionist
Hotel Fljótshlið And Smáratún Farm Eco Lodge
10.2023 - 10.2024
- Cleaned and restocked hotel rooms, including linens, towels, and bathroom supplies.
- Operated laundry machines, adhering to capacity guidelines.
- Delivered prompt guest service, addressing inquiries and providing menu details.
- Processed guest payments accurately and securely.
- Set up dining areas pre-service with necessary utensils and plates.
- Prepared various beverages, including cocktails, following recipes.
- Welcomed visitors and customers, offering knowledgeable assistance.
- Answered calls promptly, directing them appropriately.
- Addressed caller inquiries and resolved customer complaints.
- Managed cash transactions and maintained accurate sales records.
Sales Assistant
Firma Handlowo-Usługowa Iga Trepanowska
05.2022 - 09.2023
- Assisted customers with prompt and polite support in-person and via telephone.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Stylist Sales Associate
Levi's
10.2021 - 05.2022
- Advised client base of new products and seasonal fashions to increase store sales.
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Connected and engaged with customers to understand styling needs.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Barback
Stacja Food Hall
10.2021 - 03.2022
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Store Manager's Assistant
Firma Handlowo-Usługowa Iga Trepanowska
03.2021 - 10.2021
- Provided dependable delivery to designated delivery locations and accommodated special delivery requests.
- Created and verified invoices.
- Managed day-to-day financial processes by paying invoices, purchasing goods and processing reimbursements.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Cashier
E.Leclerc
10.2020 - 04.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs..
Trainee in Geodesy Office
eGeo
07.2020 - 09.2020
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Assistant
Nike
10.2019 - 01.2020
- Promoted and up-sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Waiter
Natura Mazur Resort & Conference
07.2019 - 10.2019
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Instructor and Children's Entertainer
Bartbo
03.2019 - 10.2019
Food Delivery Driver
Stołówka Mazurska
05.2018 - 09.2018
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
Education
Master's Degree - Management, Marketing And Social Communication
University WSB Merito
06.2023
Bachelor's Degree - Linguistics in Business
Uniwersytet Warmińsko-Mazurski
09.2021
Skills
- Good organizational skills
- Strong interpersonal skills and ability to easily establish connections with others
- High level of personal and professional integrity
- Strong customer service abilities
- Marketing and sales skills
- Punctuality and reliability
- Ability to work well in team environment
- Experience in working with children
- Consistency and attention to detail
- Good observation and problem-solving skills
- Leadership and management abilities
- Cash handling and financial management skills
- Driving skills, particularly for larger vehicles
- Creativity and ability to think outside the box
- Kitchen equipment operation
Certification
- B2 Drivers licence
Languages
Polish
Native Speaker
English
Advanced
C1
Spanish
Upper intermediate (B2)
Russian
Intermediate
B1
German
Beginner (A1)
A1
Hobbies
yoga, travelling, spirituality, meditation, healthy lifestyle, hiking, football, music, nature
Timeline
Kitchen Assistant
Hótel Búðir
05.2025 - Current
Housekeeper /Restaurant Waiter /Hotel Receptionist
Hotel Fljótshlið And Smáratún Farm Eco Lodge
10.2023 - 10.2024
Sales Assistant
Firma Handlowo-Usługowa Iga Trepanowska
05.2022 - 09.2023
Stylist Sales Associate
Levi's
10.2021 - 05.2022
Barback
Stacja Food Hall
10.2021 - 03.2022
Store Manager's Assistant
Firma Handlowo-Usługowa Iga Trepanowska
03.2021 - 10.2021
Cashier
E.Leclerc
10.2020 - 04.2021
Trainee in Geodesy Office
eGeo
07.2020 - 09.2020
Sales Assistant
Nike
10.2019 - 01.2020
Waiter
Natura Mazur Resort & Conference
07.2019 - 10.2019
Instructor and Children's Entertainer
Bartbo
03.2019 - 10.2019
Food Delivery Driver
Stołówka Mazurska
05.2018 - 09.2018
Bachelor's Degree - Linguistics in Business
Uniwersytet Warmińsko-Mazurski
Master's Degree - Management, Marketing And Social Communication
University WSB Merito
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