Versatile and detail-oriented professional with hands-on experience in finance, IT support, and customer service across international corporate and retail environments. Proven track record in resolving complex invoice disputes, managing month-end closings, and delivering second-level technical support — including for a major client in the automotive industry. Comfortable working with ERP systems (SAP, proprietary platforms), managing cross-functional communication, and supporting both internal teams and external customers. Quick to adapt, eager to learn, and always ready to roll up sleeves to solve problems efficiently. Brings a strong mix of analytical thinking, technical know-how, and human-centered service.