Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Luxury Travel Consultant
Self Employed Agent
New York
01.2019 - Current
Designed a custom-built trip with unique experiences for my clients.
Reserved hotel rooms for business and individual travelers based on their preferences, schedules and budgets.
Analyzed airline rules, regulations and tariffs and discussed international fare construction and visa and passport requirements with clients.
Searched and confirmed travel reservations for customers.
Responded promptly to clients regarding visa, passport and security inquiries.
Maintained updated knowledge of airline regulatory requirements and industry standards for client support.
Explained benefits of purchasing travel insurance with clients.
Prepared itineraries to deliver travel arrangements to clients.
Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
Handled travel arrangements for groups, couples, executives and special needs clients.
Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
Created travel itineraries and made adjustments to meet client specifications.
Asked open-ended questions to best understand client needs and determine best travel offerings.
Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
Participated in travel seminars and remained up-to-date on market trends.
Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
Brand Acquisition Manager
VAULT ( RAKUTEN GROUP)
New York
05.2016 - 06.2019
Conducted market research and reported on competitors.
Oversaw and maintained accountability for demand management, new vendor onboarding, forecasting and requisition.
Organized and prioritized projects.
Maintained information database related to products and service availability, supplier capabilities and lead times.
Located and vetted vendors, established good relationships and negotiated contracts.
Introduced new incentive and recognition supplier programs
Contacted potential clients via email or phone to establish rapport and set up meetings.
Maintained close contact with top executives within the company.
Negotiated terms of deals with vendors and suppliers.
Fashion Model
Ford Models, Wilhelmina Models
Paris, Milan, London, NY
03.2004 - 05.2016
Upheld high standards of professionalism in high-stress environments.
Attended casting calls, fittings, shows and shoots.
Traveled around the world to build strong portfolio and to obtain jobs.
Met with designers to define guidelines for runway shows and presentations.
Assembled and maintained portfolios and traveled to go-sees to obtain jobs.
Developed relationships with photographers, makeup artists, stylists, and other models.
Stayed up-to-date on current fashion trends.
Maintained a professional attitude during shoots and events.
Adhered to strict deadlines set by clients.
Traveled to various locations for photoshoots.
Worked long hours while maintaining an energetic attitude.
Education
Bachelor of Science - Marketing Advertising Communications
Fashion Institute of Technology
New York, NY
05.2016
Skills
Detail-Oriented
Enthusiastic and charismatic
Critical Thinking
Relationship and Community Building
Dependable and Punctual
Customer Service
Communication and Interpersonal Connection
Passion for Mental Health Counseling
Cooperative Attitude
Great listening skills
Client Networking
Relationship Management
Deep understanding of how to curate and represent a brand voice
Creative Problem Solving
Leisure Travel Coordination
Employee Management
Continuous Improvement
Assessments
Goal Setting
Cultural Sensitivity
Flexible Schedule
Client Goal Planning
Bilingual in Polish
Languages
English
Native/ Bilingual
Polish
Native/ Bilingual
Timeline
Luxury Travel Consultant
Self Employed Agent
01.2019 - Current
Brand Acquisition Manager
VAULT ( RAKUTEN GROUP)
05.2016 - 06.2019
Fashion Model
Ford Models, Wilhelmina Models
03.2004 - 05.2016
Bachelor of Science - Marketing Advertising Communications