Aleksandra Bak
Collooney,Sligo
Summary
I’m reliable trustworthy and conscientious person who is able to multi-task, handle pressure, working as part of a team. I’m an exceptional worker who can explore new territories and push existing limits in the search of business. Currently I’m looking for a suitable job with a company that will not only challenge me professionally but also allow me to develop my knowledge & potential further.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Waitress/Bartender
Benny Hill Bar & Restaurant
Mallorca
2023.01 - 2024.01
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Prepared tables for guests and reset tables between customers.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Barista
Insomnia Coffee Shop
Sligo
2019.01 - 2022.01
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Created speciality drinks according to exact customer requests and preferences.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
Bartender
Garavogue Pub
Sligo
2018.01 - 2019.01
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
Waitress supervisor
Coffee shop Golf Club
Ransboro, Sligo
2016.01 - 2017.01
- Handled customer complaints and restored satisfaction through tactful communication and swift resolution.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Advised on food and drink choices based on customer preferences.
- Opened and closed restaurant in line with company protocols, conducting rigorous health and safety and hygiene checks.
Delivery Driver
Domino’s Pizza Sligo/ Roberto’s Restaurant
Sligo
2014.01 - 2017.01
- Completed end-to-end deliveries by reaching assigned customers on time.
- Selected most appropriate routes, accounting for weather and road closures.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
Self Employed
Clothes Shop
2010.01 - 2016.01
- Analysed sales reports to identify trends and update strategies.
- Optimised sales methods to best engage, acquire and retain customers.
- Supported front-line sales teams with well-coordinated administrative operations.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Waitress
Southern Hotel
Sligo
2009.01 - 2010.01
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Accommodation Staff
Sligo City Hotel
Sligo
2006.01 - 2009.01
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Polished glass, mirrors and metal items to attractive shine.
Education
Economic School Complex -
Economic School Complex
2001.01 - 2005.01
High School - undefined
High School im. Hanki Sawickiej
2005.01 - 2009.01
Skills
- First Aid Course
- Communication Skills
- Manual Handling
- Barista Workshop
- Reception and Front-line Office Skills
- Food hygiene protocol
- Drivers License
Custom
- Edel Partland, Sligo City Hotel, 0719144000
- John McManus, Domino’s Pizza, 0719194444
- Insomnia Coffee Shop, 0719146856
Personal Information
Nationality: Polish
Languages
Polish
Native
English
Upper intermediate
Russian
Elementary
Ukrainian
Elementary
Certification
Drivers License
Timeline
Waitress/Bartender
Benny Hill Bar & Restaurant
2023.01 - 2024.01
Barista
Insomnia Coffee Shop
2019.01 - 2022.01
Bartender
Garavogue Pub
2018.01 - 2019.01
Waitress supervisor
Coffee shop Golf Club
2016.01 - 2017.01
Delivery Driver
Domino’s Pizza Sligo/ Roberto’s Restaurant
2014.01 - 2017.01
Self Employed
Clothes Shop
2010.01 - 2016.01
Waitress
Southern Hotel
2009.01 - 2010.01
Accommodation Staff
Sligo City Hotel
2006.01 - 2009.01
High School - undefined
High School im. Hanki Sawickiej
2005.01 - 2009.01
Economic School Complex -
Economic School Complex
2001.01 - 2005.01