Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Aleksandra Ekiert

Aleksandra Ekiert

Beauty Advisor & Sales Manager
Warsaw

Summary

  • Attentive and dedicated sales assistant with experience in retail companies.
  • Positive and friendly individual with a passion for ensuring customers receive the highest quality of customer service.
  • Strong communication skills with the ability to upsell products and deliver an outstanding service that keeps customers returning time and again.
  • Seeking role within a company that value their employees and offers a challenging but progressive environment.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Beauty Advisor and Customer Experience Manager

Sephora Polska
Warsaw
07.2021 - Current
  • Take over floor leadership segments and ensure the floor is always managed and covered
  • Took charge of opening and closing procedures, POS systems, stock control and visual merchandising
  • Regularly exceeded sales targets through attentive customer service and product recommendations
  • Provided training to new team members, ensuring they were fully compliant with company policy and expected levels of service
  • Established and maintained positive communication with customers throughout their journey in the store
  • Served customers and ensured accuracy as well as supporting the running of events
  • Stayed up-to-date with the latest makeup trends, techniques, and products available at store

Beauty Advisor and Cashier

Rossmann
Warsaw
04.2021 - 06.2021
  • Greeted customers as they entered the store and offered to assist them with locating items
  • Handled register transactions with accuracy and attention to detail, and upheld store return policy in challenging situations
  • Took receipt of deliveries, storing stock appropriately with the warehouse

Manager and Beauty Advisor

Oriflame Polska
03.2019 - 01.2020
  • Supported sales and marketing managers by tracking, investigating, and reporting sales information, resolving problems
  • Resolved order and inventory problems by investigating data and history, identifying alternate means for filling orders, notifying managers and customers
  • Provided product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions
  • Managed digital marketing, social-media and preformed regular research to keep abreast of emerging social trends

Education

Film Make-up, Special Effects F/X & Prosthetics -

International College Dziewulscy
Warsaw
09.2020 - 09.2022

Skills

    Managerial experience

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Certification

Course in advanced makeup techniques by Kryolan

Hobbies

tattoo, make-up, drawing, learning new languages, travels

Timeline

Course in advanced makeup techniques by Kryolan

09-2022

Products and sales techniques courses by Sephora

07-2021

Beauty Advisor and Customer Experience Manager

Sephora Polska
07.2021 - Current

Beauty Advisor and Cashier

Rossmann
04.2021 - 06.2021

Film Make-up, Special Effects F/X & Prosthetics -

International College Dziewulscy
09.2020 - 09.2022

Manager and Beauty Advisor

Oriflame Polska
03.2019 - 01.2020
Aleksandra EkiertBeauty Advisor & Sales Manager