Attentive and dedicated sales assistant with experience in retail companies.
Positive and friendly individual with a passion for ensuring customers receive the highest quality of customer service.
Strong communication skills with the ability to upsell products and deliver an outstanding service that keeps customers returning time and again.
Seeking role within a company that value their employees and offers a challenging but progressive environment.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Beauty Advisor and Customer Experience Manager
Sephora Polska
Warsaw
07.2021 - Current
Take over floor leadership segments and ensure the floor is always managed and covered
Took charge of opening and closing procedures, POS systems, stock control and visual merchandising
Regularly exceeded sales targets through attentive customer service and product recommendations
Provided training to new team members, ensuring they were fully compliant with company policy and expected levels of service
Established and maintained positive communication with customers throughout their journey in the store
Served customers and ensured accuracy as well as supporting the running of events
Stayed up-to-date with the latest makeup trends, techniques, and products available at store
Beauty Advisor and Cashier
Rossmann
Warsaw
04.2021 - 06.2021
Greeted customers as they entered the store and offered to assist them with locating items
Handled register transactions with accuracy and attention to detail, and upheld store return policy in challenging situations
Took receipt of deliveries, storing stock appropriately with the warehouse
Manager and Beauty Advisor
Oriflame Polska
03.2019 - 01.2020
Supported sales and marketing managers by tracking, investigating, and reporting sales information, resolving problems
Resolved order and inventory problems by investigating data and history, identifying alternate means for filling orders, notifying managers and customers
Provided product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions
Managed digital marketing, social-media and preformed regular research to keep abreast of emerging social trends
Education
Film Make-up, Special Effects F/X & Prosthetics -
International College Dziewulscy
Warsaw
09.2020 - 09.2022
Skills
Managerial experience
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Certification
Course in advanced makeup techniques by Kryolan
Hobbies
tattoo, make-up, drawing, learning new languages, travels