Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
ALEKSANDRA OLECH

ALEKSANDRA OLECH

WARSAW

Summary

My biggest interest has always been in learning foreign languages so on my educational path I have managed to learn English and Italian thoroughly, as well as Spanish on an elementary level. My career has always been connected to languages and to a great extent, with international customer contact. Currently, I'm honored to work at Philips as a full-time Order Fulfillment Specialist within the IIG market, taking advantage of my linguistic and analytical skills, and discovering the framework of the Logistics& Supply Chain industry alongside the international highly skilled team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Order Fulfillment Specialist

Philips Polska Sp.zo.o.
10.2022 - Current
  • Order processing, order tracking SAP, processing, and securing of wholesale and distribution orders regarding punctual handling, price check, and delivery
  • Sales Order monitoring, modification, problem-solving related to pricing, availability
  • Delivery creation
  • Processing of sample orders, and golden orders, free of charge
  • Recording and processing of customer claims (damages, price differences, etc.), credit/debit notes creation
  • Revenue recognition and blocked invoices monitoring, close contact with Cash & Collections as well as Institutional Customers and Stakeholders
  • Provision of delivery notes, proof of delivery copies, invoices
  • Processing of goods procurement and reservations
  • Monitoring of discuss projects
  • Reverse logistics backup

Order Management Trainee With Italian

Philips Polska Sp.zo.o.
02.2022 - 10.2022

Order Management Intern With Italian

Philips Polska Sp.z.o.o.
07.2021 - 02.2022
  • Order processing, order tracking SAP, processing, and securing of wholesale and distribution orders regarding punctual handling, price check, and delivery
  • Sales Order monitoring, modification, and problem-solving related to pricing, availability
  • Delivery creation
  • Processing of sample orders
  • Recording and processing of customer claims (damages, price differences, etc.), credit notes creation
  • Provision of delivery note copies and documentation
  • Processing of goods procurement and reservations
  • Board member of Philips CEE Interns&Trainees Community (mailing, supporting, organising events, newsletters)
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Customer Service Assistant

KONTEKST Translations
11.2018 - 10.2019
  • Monitoring the workflow of translation projects (XTRF)
  • Payment settlements
  • Certificates (eSign Genie)
  • Contacting institutional customers and translators
  • Translations delivery
  • Customer claims management and feedback collection


Education

Master of Arts - Applied Linguistics

University of Warsaw
Warsaw, Poland
06.2021

Bachelor of Arts - Applied Linguistics

University of Warsaw
Warsaw, Poland
06.2017

Skills

  • Customer Order Fulfillment
  • Teamwork Skills
  • Exceptional Time Management Skills
  • Team Meetings
  • Calculate Prices
  • Team Goals
  • SAP
  • Attention to detail
  • Excellent command of English and Italian

Certification

  • Salsation Basic Instructor
  • Zumba Basic Instructor

Languages

Polish
Native language
English
Advanced
C1
Italian
Advanced
C1
Spanish
Elementary
A2

Timeline

Order Fulfillment Specialist

Philips Polska Sp.zo.o.
10.2022 - Current

Order Management Trainee With Italian

Philips Polska Sp.zo.o.
02.2022 - 10.2022

Order Management Intern With Italian

Philips Polska Sp.z.o.o.
07.2021 - 02.2022

Customer Service Assistant

KONTEKST Translations
11.2018 - 10.2019

Master of Arts - Applied Linguistics

University of Warsaw

Bachelor of Arts - Applied Linguistics

University of Warsaw

Similar Profiles

CREATE PROFILE
ALEKSANDRA OLECH