Aleksandra Stępniak

ServiceNow

- Lead and oversee ServiceNow process optimization for P&O tickets' management and reporting

- Collect business requirements and work closely with the ITSM Team on the development and implementation of those requirements.

- Creation of innovative working methods for the management of P&O tickets, along with the establishment and reporting functionalities of ServiceNow for the P&O team.

- Management of change, communication, and training provision to stakeholders

DocuSign

-Effective implementation across multiple sites, creation of a deployment strategy, collecting requirements from stakeholders, and adjusting the application as needed.

- Change management, communication and training delivery

HR Process Consultant (French Banking Group, 8 500 employees)

- Lead a comprehensive analysis of HR processes to pinpoint opportunities for enhancement at both process and technology levels, evaluate the maturity of these processes, and develop suitable solutions to tackle the identified gaps and challenges. Create a roadmap that outlines the appropriate timing and sequence for the proposed solutions over the next three years.

- Organize and conduct a series of workshops with the Client focused on presenting suitable solutions and initiatives for enhancements in processes, personnel, and technology.

Operating Model Analyst (Renewables company, 20 000 employees)

- Design of a new operating model for the HR Team at both global and local levels to align essential HR processes and enhance the employee experience positively.

- Design of: Service Delivery Model, job profiles for newly created teams/roles, RACI matrices for the key HR processes (aligned with Workday process flow), Workday processes guidelines.

Internal roles: Newsletter Lead and Training Coordinator

- Successful implementation of the Mybenefits platform as the main promise of Benefits' Transformation project aiming to digitalize key HR processes and improve employee experience,

- Collaborative engagement with a cross-functional project team: focusing on effective communication among project stakeholders, analyzing and documenting requirements, reporting on project progress, risks, and milestones, monitoring timelines, and executing the expected deliverables from stakeholders.

- Providing subject matter expertise to stakeholders to drive enhancements and changes in process; mapping key HR processes, drawing relevant procedures and knowledge articles to reflect newly designed key HR process,

- Full ownership of vendor management for the purpose of expected deliverables creation and local benefits offer extension, managing procurement-related activities,

- Management of post-implementation activities and handover to the respective team, building employee engagement through effective change management facilitation,

- Performing as the 1stpoint of contact for managers and employees with regards to HR matters,

- Full ownership for: HR-related trainings / workshops delivery; benefits, payroll, documents and vendor management.

- Successful transfer of the HR Operations function from Hungary to Poland.

- Managing the international merger of the company, developing relevant schedules to identify project milestones to deliver the expected outcome with close cooperation with the local Head of HR
,

- Successful implementation of Time & Absence platform (Enova), planning and coordinating pre-implementation activities
(data gathering, verifying accuracy and completeness)

- Managing post go-life activities: implementing interventions to enhance and facilitate organizational changes, drawing relevant procedures to reflect newly introduced key HR / payroll processes,

- Establishing onboarding process in the organization: identifying stakeholders, creating relevant content for HR trainings, drafting procedure for newly established process,

- Performing Workday / Enova administrative and local SME function to ensure well-controlled environment; performing Workday audit and reporting on its progress to the CEO,

- Performing as the 1st point of contact for managers and employees with regards to HR matters,

- Full ownership for conducting HR-related trainings on regular basis; benefits, payroll, documents and vendor management.

- Conducting proactive searches for top candidates, screening them, and holding meetings.

- Delivering English (General / Business) and Russian courses at levels ranging from B1 to C1; overseeing groups of up to 8 individuals.