Alena Mashkouskaya

• Facilitate collaborative workshops and stakeholder sessions to gather business requirements
• Collaborate with the development team to break down complex requirements into manageable, incremental deliverables
• Translate high-level business objectives and designs into detailed user stories and acceptance criteria
• Created detailed documentation outlining functional requirements, providing clear guidance to development teams and ensuring project alignment with business objectives.
• Participate actively in agile events, such as sprint planning, daily stand-ups, and sprint reviews to clarify requirements or validate delivered functionality
• Continuously review and refine product backlog, re-prioritizing items based on evolving business needs or feedback from product demonstration

• Translated high-level concepts into detailed, actionable requirements, and implemented new features from end to end: CRUD operations in License Registry; Apply extensions logic, deployment/undeployment, upgrade featues and etc.
• Collaborated with the Business Analysis team to develop and execute an effective team management strategy, overseeing a team of over 35 members.
• Worked closely with UX designers to create high-fidelity prototypes, ensuring alignment with user needs and project goals

Integration stream:

• Provided integration with new Wallet service
• Audit of errors and notes in transactions for future improvements
• Work with dependencies between streams
• Implemented new functionality: Refund for payments, Gift card usage, Presale date recalculation, Dependent subscriptions

JSP stream:

• Implemented Gender functionality: the ability to add customized genders
• Prepared functional requirements for transferring pages to REACT

• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement and crating the list of PBI.
• Optimization of synchronization processes between OCRM Creatio and the billing system: mapping data between 2 systems; analysis of the received data (field mismatch, redundant fields, duplicating each other fields); creating PBI
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

• 1st line of support for Lotus Notes documentation system
• elicit product requirements from support requests, communicate them with PO, and get them eventually implemented
• created a Confluence knowledge base on the product thus decreasing the risks associated with undocumented knowledge

• Administration of Domino Server: new setting, update with new versions
• Working with requirements: planning of new business processes with stakeholders, analyze CRs, conduct clear requirements for developers, documenting requirements