Alessio Benedetti
Gdansk
Summary
Offering strong analytical and organizational skills suited to fast-paced financial environment, eager to learn and develop more about the financial industries'world
Overview
2
2
years of professional experience
Work History
Transfer Agent
State Street
12.2024 - Current
- Contributed to a positive work environment through effective communication, teamwork, and proactive problem-solving initiatives.
- Collaborated with team members to develop new strategies for improving operational efficiency within the department.
- Improved client satisfaction by providing timely and accurate responses to inquiries regarding transactions, and holdings.
- Assisted in training new employees on company procedures, policies, and best practices to ensure seamless integration into the team.
- Managed multiple priorities effectively while maintaining high levels of accuracy under tight deadlines and heavy workloads.
- Developed relationships with internal departments such as Compliance, Operations, AML and Depositary.
- SKILLS: Back Office; Documents Administration; Problem Solving; Team Working; KYC; FATCA, CRS; Fund Administration; Italian Funds; Luxemburg Funds; Inheritances; Financial Operations; TrOUT
- Manager Contact: Sara Reiske : SReiske@StateStreet.com
Shift Manager
Amazon
06.2024 - 10.2024
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Coached new members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- SKILLS: Team Supervision (at least 50 people + Supervisors) ; Scheduling; Training; Performance Monitoring; Health & Safety Compliance; Communication; Process Improvement;
- MANAGER CONTACT: Stella Ferrazzo - stellafe@amazon.it
Field Representative Network
Philip Morris International Inc.
10.2023 - 05.2024
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Optimized route planning to minimize travel time while maximizing client visits, resulting in greater efficiency and cost savings.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Assisted in training new team members, resulting in increased productivity and overall team performance.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Utilized CRM software effectively to track all client interactions, ensuring seamless follow-ups when necessary.
- New Hires' Trainer
- Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
- Visited key customers repeatedly to promote retention and relationships.
- Maintained responsibility for 180 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- SKILLS: Data Market Analysis; Retail Relationship Building (180 people); Product Promotion; Sales Reporting; Sales
- MANAGER CONTACT: Luca Bianchi - Luca.Bianchi@pmi.com
Sales Activation Specialist
Philip Morris International Inc.
06.2023 - 10.2023
- Managed and analyzed sales data and trade and business analytics.
- Identified opportunities for upselling additional products or services during the activation phase, contributing to increased revenue growth.
- Established relationships with key retail accounts.
- Read and shared key market insights.
- Supported continuous improvement initiatives by participating in regular team meetings and sharing best practices with colleagues.
- Proactively identified potential roadblocks during activations, developing contingency plans and alternative solutions to minimize disruptions and delays.
- SKILLS: Compliance Checks; Merchandising; Campaign Execution; Trade Education (120 people); Lead Generation; Sales;
- MANAGER CONTACT : Luca Bianchi - Luca.Bianchi@pmi.com
Education
Master of Science - Banking And Finance
University of Pisa
PIsa 05-2023
BBA - Banking And Finance
University of Pisa
Pisa02-2020
Skills
- Banking SOPs and procedures, and Compliance awareness
- Microsoft office
- Teamwork
- Analytical problem-solving
- Time management
- Detail-oriented approach
- Multitasking
- Active listening and communication
- Know your customer
- Employee training
- Logistic Operations and Inventory management
- Critical thinking
- Account management
- Goal-oriented mindset
Accomplishments
- Microsoft Copilot SME in Transfer Agency
Learning to Use Microsoft Copilot in order to improve the ordinary tasks of my team and teaching my mates how to use it.
- Amazon Prime Days Season (07/2024 - 07/2024)
Dealing with 40.000 parcels (10.000 in addition to the normal status) during the shift with a team of 50 people.
- Marlboro Crafted - Philip Morris International (03/2024 - 04/2024)
Launching new SKUs -> target achieved 153%
- Diana Blu SSL - Philip Morris International (10/2023 - 11/2023)
Launching new SKUs-> target achieved 121%
- Flavour Ban - Philip Morris International (11/2023 - 02/2024)
Selling Flavour smoke-free products before the law ban in the European Union -> target achieved 125%
Stocks Valuation; Guitar Player; Reading; Math
As a long-term investor, I continuously stay informed by reading financial news, monitoring securities’ prices, and analyzing companies’ fundamentals to make well-founded investment decisions. In my free time, I enjoy playing musical instruments and dedicating myself to learning new skills, which helps me maintain a balanced and curious mindset.
Languages
English
Full Professional
Italian
Native or Bilingual
Spanish
Elementary
Timeline
Transfer Agent
State Street
12.2024 - Current
Shift Manager
Amazon
06.2024 - 10.2024
Field Representative Network
Philip Morris International Inc.
10.2023 - 05.2024
Sales Activation Specialist
Philip Morris International Inc.
06.2023 - 10.2023
Master of Science - Banking And Finance
University of Pisa
BBA - Banking And Finance
University of Pisa
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