Alessio Benedetti
Gdansk
Summary
Offering strong analytical and organizational skills suited to fast-paced financial environment, eager to learn and develop more about the financial industries'world
Overview
2
2
years of professional experience
Work History
Transfer Agent
State Street
12.2024 - Current
- Contributed to a positive work environment through effective communication, teamwork, and proactive problem-solving initiatives.
- Collaborated with team members to develop new strategies for improving operational efficiency within the department.
- Improved client satisfaction by providing timely and accurate responses to inquiries regarding transactions, and holdings.
- Assisted in training new employees on company procedures, policies, and best practices to ensure seamless integration into the team.
- Managed multiple priorities effectively while maintaining high levels of accuracy under tight deadlines and heavy workloads.
- Developed relationships with internal departments such as Compliance, Operations, AML and Depositary.
- SKILLS: Back Office; Documents Administration; Problem Solving; Team Working; KYC; FATCA, CRS; Fund Administration; Italian Funds; Luxemburg Funds; Inheritances; Financial Operations; TrOUT
- Manager Contact: Sara Reiske : SReiske@StateStreet.com
Shift Manager
Amazon
06.2024 - 10.2024
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Coached new members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- SKILLS: Team Supervision (at least 50 people + Supervisors) ; Scheduling; Training; Performance Monitoring; Health & Safety Compliance; Communication; Process Improvement;
- MANAGER CONTACT: Stella Ferrazzo - stellafe@amazon.it
Field Representative Network
Philip Morris International Inc.
10.2023 - 05.2024
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Optimized route planning to minimize travel time while maximizing client visits, resulting in greater efficiency and cost savings.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Assisted in training new team members, resulting in increased productivity and overall team performance.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Utilized CRM software effectively to track all client interactions, ensuring seamless follow-ups when necessary.
- New Hires' Trainer
- Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
- Visited key customers repeatedly to promote retention and relationships.
- Maintained responsibility for 180 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- SKILLS: Data Market Analysis; Retail Relationship Building (180 people); Product Promotion; Sales Reporting; Sales
- MANAGER CONTACT: Luca Bianchi - Luca.Bianchi@pmi.com
Sales Activation Specialist
Philip Morris International Inc.
06.2023 - 10.2023
- Managed and analyzed sales data and trade and business analytics.
- Identified opportunities for upselling additional products or services during the activation phase, contributing to increased revenue growth.
- Established relationships with key retail accounts.
- Read and shared key market insights.
- Supported continuous improvement initiatives by participating in regular team meetings and sharing best practices with colleagues.
- Proactively identified potential roadblocks during activations, developing contingency plans and alternative solutions to minimize disruptions and delays.
- SKILLS: Compliance Checks; Merchandising; Campaign Execution; Trade Education (120 people); Lead Generation; Sales;
- MANAGER CONTACT : Luca Bianchi - Luca.Bianchi@pmi.com
Education
Master of Science - Banking And Finance
University of Pisa
PIsa 05-2023
BBA - Banking And Finance
University of Pisa
Pisa02-2020
Skills
- Banking SOPs and procedures, and Compliance awareness
- Microsoft office
- Teamwork
- Analytical problem-solving
- Time management
- Detail-oriented approach
- Multitasking
- Active listening and communication
- Know your customer
- Employee training
- Logistic Operations and Inventory management
- Critical thinking
- Account management
- Goal-oriented mindset
Accomplishments
- Microsoft Copilot SME in Transfer Agency
Learning to Use Microsoft Copilot in order to improve the ordinary tasks of my team and teaching my mates how to use it.
- Amazon Prime Days Season (07/2024 - 07/2024)
Dealing with 40.000 parcels (10.000 in addition to the normal status) during the shift with a team of 50 people.
- Marlboro Crafted - Philip Morris International (03/2024 - 04/2024)
Launching new SKUs -> target achieved 153%
- Diana Blu SSL - Philip Morris International (10/2023 - 11/2023)
Launching new SKUs-> target achieved 121%
- Flavour Ban - Philip Morris International (11/2023 - 02/2024)
Selling Flavour smoke-free products before the law ban in the European Union -> target achieved 125%
Stocks Valuation; Guitar Player; Reading; Math
As a long-term investor, I continuously stay informed by reading financial news, monitoring securities’ prices, and analyzing companies’ fundamentals to make well-founded investment decisions. In my free time, I enjoy playing musical instruments and dedicating myself to learning new skills, which helps me maintain a balanced and curious mindset.
Languages
English
Full Professional
Italian
Native or Bilingual
Spanish
Elementary
Timeline
Transfer Agent
State Street
12.2024 - Current
Shift Manager
Amazon
06.2024 - 10.2024
Field Representative Network
Philip Morris International Inc.
10.2023 - 05.2024
Sales Activation Specialist
Philip Morris International Inc.
06.2023 - 10.2023
Master of Science - Banking And Finance
University of Pisa
BBA - Banking And Finance
University of Pisa
Similar Profiles
Deepika ValabojuDeepika Valaboju
Senior Associate-Emerging Leader at State StreetSenior Associate-Emerging Leader at State Street
PRIYANKA MHATREPRIYANKA MHATRE
Senior Analyst at State StreetSenior Analyst at State Street
Shahmuraz HasanliShahmuraz Hasanli
ITALIAN SUPPORT, TRANSFER AGENCY(INTERNSHIP) at State StreetITALIAN SUPPORT, TRANSFER AGENCY(INTERNSHIP) at State Street
Kalyan MandaKalyan Manda
Technical Manager at State StreetTechnical Manager at State Street
Fadzai Cecilia MpofuFadzai Cecilia Mpofu
Chef Assistant at Sopo ThaiChef Assistant at Sopo Thai