ALEXANDRA SZEKERES
Bucharest,Romania
Summary
I am a passionate and experienced people manager and Human Resources professional, with expertise in Organizational Design, Feedback and Coaching, Talent Development, Staffing, Performance Management, Change Management, Employee Engagement, Reporting, HR Admin, Payroll and People Development processes.
I am flexible and oriented towards an ongoing learning process. I have strong organizational, composure and people skills, acquired during my experience in managing teams and supporting employees from different HR positions.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Hire to Retire Operations Manager
Molson Coors GBS Romania
Bucharest
2022.10 - 2026.02
- Managing a team of approximately 18 HR Admin, Payroll, and People Development specialists and Team Leaders supporting the global Molson Coors business across GBS Romania, Central & Eastern Europe, and North America.
- Led the GBS Romania team in the successful implementation of a new timesheet and admin tool, as well as the internalization of payroll for approximately 750 employees.
- Played a key role in project-related change management, including developing the communication plan and ensuring process stabilization.
Hire to Retire Tower Lead (4 months assignment)
Molson Coors GBS Romania
Bucharest
2023.02 - 2023.06
- Successfully leading the Hire to Retire Department of ~50 employees (maternity leave coverage).
Human Resources Business Partner
Molson Coors GBS Romania
Bucharest
2020.02 - 2022.10
- Promoted strong people-management practices and supported engagement initiatives for GBS Romania employees.
- Served as the primary point of contact for internal stakeholders, ensuring clear communication and effectively representing HR services across the organization.
- Supported fit-for-purpose organizational design and employee value proposition initiatives to strengthen culture and talent retention.
- Identified top talent and knowledge holders, creating opportunities to share expertise and elevate organizational capability.
- Analyzed employee feedback to enhance HR procedures and work environment.
- Developed and drafted HR procedures aligned with Labor Law requirements and Global Business Services people strategies.
- Facilitated team meetings and guided difficult conversations to promote transparency, alignment, and positive outcomes.
- Assessed development needs and career aspirations, partnering with the People Development team to implement tailored growth initiatives.
- Supported employees in designing and executing Performance Development Plans aligned with business and career goals.
- Acted as an employee advocate, driving initiatives to improve employee experience and ensure fairness in managerial practices.
- Collaborated with the Talent Acquisition team to support staffing for internal and external roles.
- Worked with the Total Rewards team to ensure competitive compensation and benefits offerings for GBS Romania.
- Supported and guided people managers across the Center in the annual people processes, ensuring adherence to our values and agreed practices.
- Designed and delivered the 'One‑to‑One Practice in GBS Romania' workshop, supporting aspiring people managers in their development (delivered continuously since 2022).
Material Master Data Operations Manager
Molson Coors GBS Romania
Bucharest
2018.10 - 2020.02
- Managed a team of 20+ Material Master Data specialists and team leaders supporting the global Molson Coors business across the UK & Ireland, Canada, the USA, and Romania.
- Key achievement: Led the successful migration of Material Master Data processes from the USA business into GBS Romania, resulting in the creation and onboarding of approximately 15 new roles.
- Enhanced capabilities in stakeholder management, transition methodology, change management, people engagement, performance management, and coaching through leading large-scale transformation and continuous team development.
Team Manager Credit & Collection France
Office Depot
Cluj-Napoca
2014.01 - 2017.06
- Recruitment and selection of team members together with the HR department.
- Handled Office Depot France key accounts, ensuring high-quality service delivery and strong client satisfaction.
- Managed work allocation and balanced team workload to maintain optimal efficiency and performance.
- Established and monitored development plans for team members through continuous training, feedback, and coaching.
- Ensured accurate and timely processing of all documents within established SLAs.
- Set and tracked daily, weekly, and monthly performance targets for all processes.
- Built and maintained strong relationships with key internal and external stakeholders.
- Prepared collection files for team members and ensured efficient and timely follow-up.
- Led the performance appraisal process for team members, providing constructive feedback and growth guidance.
- Collaborated with the HR department on recruitment and selection activities to hire and onboard new team members.
Education
Master's Degree - Human Resources Management
Babes-Bolyai University
Cluj-Napoca, Romania 2010.10 - 2012.06
Bachelor's Degree - Applied Modern Languages (French & English)
Babes-Bolyai University
Cluj-Napoca, Romania 2007.10 - 2010.06
Skills
- Human Resources Processes
- Feedback & Coaching
- Learning and Development
- Mentoring
- Stakeholder Management
- People Engagement
- Career Planning
- Career Development
- Organizational Design
- Performance Management
- Change Management
- Staffing
Certification
- Certificate of Human Resources Generalist issued by the Romania National Authority, 2025
- Diploma in GBS issued by the Hackett Group Inc., 2024
- Employee Experience and Design Thinking issued by AIHR | Academy to Innovate HR, 2023
- HR Business Partner issued by AIHR | Academy to Innovate HR, 2023
Key Achievements
- HR operations transformation
Leading payroll internalization for ~750 employees. Successfully implemented a new HR admin and timesheet tool, improving accuracy and efficiency.
- Designed and delivered One-to-One Practice Workshop
Part of a leadership program supporting aspiring people managers in their career growth.
- Acted as a trusted HR Business Partner
Aligning HR initiatives with organizational strategy, supporting employee engagement and ensuring compliance with labor legislation.
- Successfully transitioned Material MD processes from US to GBS Romania
Building, stabilizing and developing a team of ~15 team members and strengthening GBS operational capability.
Languages
Romanian
Native
French
Fluent
English
Fluent
Timeline
Hire to Retire Tower Lead (4 months assignment)
Molson Coors GBS Romania
2023.02 - 2023.06
Hire to Retire Operations Manager
Molson Coors GBS Romania
2022.10 - 2026.02
Human Resources Business Partner
Molson Coors GBS Romania
2020.02 - 2022.10
Material Master Data Operations Manager
Molson Coors GBS Romania
2018.10 - 2020.02
Team Manager Credit & Collection France
Office Depot
2014.01 - 2017.06
Master's Degree - Human Resources Management
Babes-Bolyai University
2010.10 - 2012.06
Bachelor's Degree - Applied Modern Languages (French & English)
Babes-Bolyai University
2007.10 - 2010.06