Alicja Julia Różanek
Warsaw
Summary
Energetically leveraged data modeling and social engineering skills at Philip Morris Poland, driving solutions to enhance customer satisfaction. As a Barista Trainer at Starbucks, I honed my training abilities, directly impacting service quality. Expert in data cleansing and fostering client relations, I excel in transforming challenges into actionable insights, demonstrating a proven track record of success in dynamic environments.
Overview
3
3
years of professional experience
Work History
Digital Trade Engagement Administrator
Philip Morris Distribution Poland
Warsaw
06.2024 - Current
- Data administration
- Technical support
- Raport creation
- Updating data
- Identified root cause of customer issues and developed solutions accordingly
Settlement Department
Promedica24 EU
Warsaw
12.2022 - 05.2024
- Invoicing
- Contact with clients
- Preparing settlement
- Contact with British and German health Organizations
Barista/Barista Trainer
Starbucks
Warsaw
05.2022 - 09.2022
- Customer service
- Cleaning coffee shop
- Training future baristas all necessary skills
Education
Master of Science - Geography
Univesity of Warsaw
Warsaw10-2022
Bachelor of Science - Geography
University of Warsaw
Warsaw07.2022
Skills
- Social engineering
- Intelligence gathering
- Digital forensics
- Open source intelligence
- Delivery truck direction
- Cost analysis
- Data modeling
- Data cleansing
- Data reporting
- Data monitoring
- Query optimization
- Geographis programs operation
Hobbies and Interests
- Investigating/discovering
- Learning
- Diving
- Traveling
- Cooking
- Traning (AIKIDO)
Programs
- Salesforce
- REEV
- WinSCP
- SAP
- ArcGIS
- MS Office
- QGIS
- AutoCAD
- COREL
Languages
Polish
First Language
English
Advanced (C1)
C1
German
Intermediate (B1)
B1
Timeline
Digital Trade Engagement Administrator
Philip Morris Distribution Poland
06.2024 - Current
Settlement Department
Promedica24 EU
12.2022 - 05.2024
Barista/Barista Trainer
Starbucks
05.2022 - 09.2022
Master of Science - Geography
Univesity of Warsaw
Bachelor of Science - Geography
University of Warsaw
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