ALIDA MUSENGE
Poznan
Summary
Demonstrating unwavering dedication to detail with a proven track record in critical decision-making, deadline management, and team leadership. Expertise in analysis and quantitative problem-solving consistently drives company growth and operational excellence. Bilingual in English and French, successfully navigated complex IT environments. Committed to delivering high-impact results, positioned to be a strategic asset to any organization.
Overview
3
3
years of professional experience
Work History
Master Data Specialist
ADM
04.2024 - 08.2024
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Scanned documents and saved in database to keep records of essential organizational information.
- Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
- Implemented BI solution framework for business intelligence projects.
Process Executive in Accounts Payable
Infosys
05.2021 - 02.2024
- Managed the creation and resolution of over 1,000 purchase orders in SAP, maintaining a 99% accuracy rate and ensuring timely procurement processes
- Engaged key stakeholders in business improvement initiatives, leading to a 15% increase in operational efficiency
- Assisted in the successful rollout of new processes, achieving a 100% adoption rate across the department within 3 months
- Drafted detailed reports, action plans, and SOPs, standardizing operations and reducing process variance by 20%
- Developed client proposals outlining project scope, milestones, and pricing, contributing to a 25% improvement in client satisfaction scores
- Assisted and supported clients across chat, call, and email with a customer satisfaction rating exceeding 95%
- Utilized ERP systems to optimize workflow and reporting accuracy
- Managed high-volume transactions, processing over 1,000 invoices monthly
- Trained new hires, boosting team efficiency and knowledge retention
- Collaborated with cross-functional teams to resolve payment issues swiftly
Education
Bachelor of Engineering - Management Engineering
WSB Merito
01.2024
Skills
- SAP tools
- Microsoft Office Suite
- Collaborating tools
- Step
- SharePoint
- Ticketing systems (SNOW, Jira)
- Informatica
Languages
English
French
Sociallinks - Linkedin
https://www.linkedin.com/in/alida-musenge-59667b201/
Timeline
Master Data Specialist
ADM
04.2024 - 08.2024
Process Executive in Accounts Payable
Infosys
05.2021 - 02.2024
Bachelor of Engineering - Management Engineering
WSB Merito
Similar Profiles
Kaitlin LammersKaitlin Lammers
Account Manager at ADMAccount Manager at ADM
Ovidiu MiricaOvidiu Mirica
Sr. Security Manager for EMEA at ADMSr. Security Manager for EMEA at ADM
Kostiantyn MartynenkoKostiantyn Martynenko
Plant Operator at ADMPlant Operator at ADM