Hi, I’m
Alida Sandrine Hankinson
Mierzyn
Summary
Motivated and detail-oriented data analyst with hands-on experience in artificial intelligence projects, including contributions to Alexa development. Demonstrated expertise in data collection, processing complex datasets, performing analysis, and creating visualizations to deliver actionable insights. Seeking a challenging role to leverage experience in AI, data analytics, and problem-solving to drive organizational success.
Overview
17
years of professional experience
1
Certification
Work History
Amazon Developement center poland Sp .o.o.
ML DATA ASSOCIATE- I, L2 AGI ALEXA DATA SERVICES - OPERATIONS
10.2019 - 12.2024
Job overview
- Company Overview: Worked in Alexa Data Services
- Processed data and verification (French France and Canadian French language)
- Performed transcriptions of audio files for automatic speech recognition, contributing to the development of artificial intelligence systems
- Worked with teams on different projects
- Conducted recognition and semantic annotation for natural language processing
- Evaluated understanding and dialogue
- Focused on speech and language data, primarily in the areas of transcription, text annotation, and general data analysis to meet internal customer requests
- Delivered high-quality results within deadlines
- Contributed to process improvements to reduce handling time and improve output
- Delivered high-quality labelled data, using guidelines provided to meet our KPIs, and using in-house tools and software
- Maintained strict confidentiality
- Worked in Alexa Data Services
Concentrix CVG International Poland
IT CONSULTANT CUSTOMER SERVICE/TECHNICAL SUPPORT
06.2016 - 10.2019
Job overview
- Configuration of the home network Equipment via phone and email
- Evaluated and responded to incoming sales leads and requests for technical support assistance via phone and Email
- Provided accurate and appropriate information in response to customer inquiries
- Managed call flow and responded to technical support needs of customers
- Answered an average calls per day by addressing customer inquiries, solving problems and providing new product information of home network
Mediterranean Shipping Company - Ivory Coast (MSC CI)
DOCUMENTATION TBL (THROUGH BILL OF LADING) AGENT
08.2007 - 06.2011
Job overview
- Billed transit operations in the IBOX and SAIS systems
- Optimized logistics and transport routes
- Tracked shipments in real time
- Managed incoming and outgoing inventory
- Ensured compliance with international regulations
Education
Cosinus szczecin szkoła policealneSzczecin
Diploma of floryst from polish language
02.2022
Transit & TransportAbidjan
ADVANCED TECHNICIAN'S CERTIFICATE(BTS)
06.2006
Abidjan
HIGH SCHOOL DIPLOMA
07.2004
BEPC (JUNIOR HIGH SCHOOL CERTIFICATE EQUIVALENT)
07.2002
Skills
- Data analysis
- Analytical Problem-Solving
- Data Analysis
- Data Analysis Visualization
- Excel Reporting Skills
- Proficient in Machine Learning
- Strong Verbal Communication
- Organized Task Management
- TCP/IP Configuration Skills
- LAN/WAN System Configuration
- Skilled in Logistics Management Tools
- Detail-Oriented Approach
Accomplishments
Entrepreneur | Founder of a Natural Juice Production and Ivorian Cuisine Promotion Business
As the founder of a business specializing in natural juice production and promoting Ivorian cuisine, I work to introduce the rich culinary heritage of Ivory Coast to the Polish market. I manage a YouTube cooking channel with 16,000 subscribers and a Facebook page with 17,000 followers. To enhance my social media presence, I create engaging content, interact with followers, and analyze performance data to optimize engagement and reach. I stay up-to-date with trends to ensure my content remains relevant and impactful, expanding my audience and business visibility.
Certification
Florist Diploma in polish language
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Polish
Intermediate (B1)
Timeline
ML DATA ASSOCIATE- I, L2 AGI ALEXA DATA SERVICES - OPERATIONS
Amazon Developement center poland Sp .o.o.
10.2019 - 12.2024
IT CONSULTANT CUSTOMER SERVICE/TECHNICAL SUPPORT
Concentrix CVG International Poland
06.2016 - 10.2019
DOCUMENTATION TBL (THROUGH BILL OF LADING) AGENT
Mediterranean Shipping Company - Ivory Coast (MSC CI)
08.2007 - 06.2011
Cosinus szczecin szkoła policealne
Diploma of floryst from polish language
Transit & Transport
ADVANCED TECHNICIAN'S CERTIFICATE(BTS)
HIGH SCHOOL DIPLOMA
BEPC (JUNIOR HIGH SCHOOL CERTIFICATE EQUIVALENT)
Florist Diploma in polish language
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